Wireless not working after install

Hi all,

Installed Zorin os 6 painlessly on two laptops working great no issues love it. Just Installed on a desktop computer and it will not find the wireless ma jobba! currently operating it from Ethernet cable.
did a search on terminal apparently it has this
product: 82566DM-2 Gigabit Network Connection
vendor: Intel Corporation

I have downloaded from intel website the driver but have no idea how to install etc? can anyone help?? am i on the right tracks or miles off??

Thanks in advance

Izzy

Can you please post back the results of the following terminal commands?
To open terminal you press ctrl+alt+T.

lspci -nn | grep 0280
lspci -nnk | grep -iA2 net
lsusb
sudo rfkill list all

wozzingtom@wozzingtom-OptiPlex-755:~$ lspci -nnk | grep -iA2 net
00:19.0 Ethernet controller [0200]: Intel Corporation 82566DM-2 Gigabit Network Connection [8086:10bd] (rev 02)
Subsystem: Dell OptiPlex 755 [1028:0211]
Kernel driver in use: e1000e
wozzingtom@wozzingtom-OptiPlex-755:~$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 148f:7601 Ralink Technology, Corp.
Bus 004 Device 002: ID 0461:4d15 Primax Electronics, Ltd Dell Optical Mouse
Bus 004 Device 003: ID 1a2c:0023
wozzingtom@wozzingtom-OptiPlex-755:~$ sudo rfkill list all


is that what you want????

Please also post the result of

lsmod

Module Size Used by
bnep 18281 2
rfcomm 47604 0
bluetooth 180113 10 bnep,rfcomm
joydev 17693 0
snd_hda_codec_analog 97987 1
binfmt_misc 17540 1
snd_hda_intel 33719 2
snd_hda_codec 127706 2 snd_hda_codec_analog,snd_hda_intel
snd_hwdep 17764 1 snd_hda_codec
snd_pcm 97275 2 snd_hda_intel,snd_hda_codec
snd_seq_midi 13324 0
psmouse 97519 0
snd_rawmidi 30748 1 snd_seq_midi
snd_seq_midi_event 14899 1 snd_seq_midi
serio_raw 13211 0
snd_seq 61929 2 snd_seq_midi,snd_seq_midi_event
mei 41616 0
snd_timer 29990 2 snd_pcm,snd_seq
snd_seq_device 14540 3 snd_seq_midi,snd_rawmidi,snd_seq
dm_multipath 23275 0
snd 79041 13 snd_hda_codec_analog,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
ppdev 17113 0
soundcore 15091 1 snd
mac_hid 13253 0
snd_page_alloc 18529 2 snd_hda_intel,snd_pcm
dcdbas 14490 0
parport_pc 32866 1
lp 17799 0
parport 46562 3 ppdev,parport_pc,lp
dm_raid45 78155 0
xor 12894 1 dm_raid45
dm_mirror 22203 0
dm_region_hash 20961 1 dm_mirror
dm_log 18564 3 dm_raid45,dm_mirror,dm_region_hash
btrfs 653116 0
zlib_deflate 27139 1 btrfs
libcrc32c 12644 1 btrfs
usbhid 47238 0
hid 99883 1 usbhid
i915 478556 3
drm_kms_helper 46978 1 i915
drm 241971 4 i915,drm_kms_helper
e1000e 156873 0
i2c_algo_bit 13423 1 i915
video 19651 1 i915
zram 18642 1
wozzingtom@wozzingtom-OptiPlex-755:~$

wow what does that all mean?? hehe! thanks for this hope that is the info you need?

I do not see the module loaded...

What happens if you run in terminal:

sudo modprobe rt2800usb

Does the wifi turn on?

wozzingtom@wozzingtom-OptiPlex-755:~$ sudo modprobe rt2800usb
[sudo] password for wozzingtom:
wozzingtom@wozzingtom-OptiPlex-755:~$


nothing seems to happen???

Hi,

try running this update command and restart, then run the same command as the last one MV posted:

Code:

sudo apt-get update && sudo apt-get dist-upgrade -f

It might just be a case of missing dependencies?.

I suppose we need to install the ralink driver.
I have found the one I believe is appropriate for your card, I have downloaded it, I have made all the necessary alterations to the files needed, compressed it again and uploaded it on to my dropbox for you to get.

The link is: https://www.dropbox.com/s/6fy5lrx13unoz ... 022.tar.gz

The file "DPO_RT5572_LinuxSTA_2.6.1.3_20121022.tar.gz" will be downloaded into your Dowloads folder.
Find it, right click it and select "extract here". A folder named DPO_RT5572_LinuxSTA_2.6.1.3_20121022 will be created.

Unplug your usb wireless card (if it is a usb).
Then open terminal and run the following 3 commands, the one after the other, pressing <enter> after each one:

cd /home/$USER/Downloads/DPO_RT5572_LinuxSTA_2.6.1.3_20121022
sudo make
sudo make install

Plug the usb wireless card, wait for 5-10 seconds and then check if you can see wireless networks. A reboot may be needed.

Its a built in wireless device not usb so do i just do all that without ?

ok did all that MV (apart from removing the wireless usb dont have one) & What you said Wolfman......cant see wireless connection available??

Have you restarted as well?

Also post back again the terminal results of:

lsmod

hi restarted..no wireless connection in the menu still?? results of lsmod =

Module Size Used by
snd_hda_codec_analog 97987 1
dcdbas 14490 0
dm_multipath 23275 0
snd_hda_intel 33719 2
snd_hda_codec 127706 2 snd_hda_codec_analog,snd_hda_intel
snd_hwdep 17764 1 snd_hda_codec
snd_pcm 97275 2 snd_hda_intel,snd_hda_codec
snd_seq_midi 13324 0
snd_rawmidi 30748 1 snd_seq_midi
psmouse 97519 0
serio_raw 13211 0
joydev 17693 0
snd_seq_midi_event 14899 1 snd_seq_midi
snd_seq 61929 2 snd_seq_midi,snd_seq_midi_event
bnep 18281 2
rfcomm 47604 0
parport_pc 32866 1
bluetooth 180113 10 bnep,rfcomm
ppdev 17113 0
binfmt_misc 17540 1
mac_hid 13253 0
snd_timer 29990 2 snd_pcm,snd_seq
snd_seq_device 14540 3 snd_seq_midi,snd_rawmidi,snd_seq
snd 79041 13 snd_hda_codec_analog,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 15091 1 snd
snd_page_alloc 18529 2 snd_hda_intel,snd_pcm
mei 41616 0
lp 17799 0
parport 46562 3 parport_pc,ppdev,lp
dm_raid45 78155 0
xor 12894 1 dm_raid45
dm_mirror 22203 0
dm_region_hash 20961 1 dm_mirror
dm_log 18564 3 dm_raid45,dm_mirror,dm_region_hash
btrfs 653116 0
zlib_deflate 27139 1 btrfs
libcrc32c 12644 1 btrfs
usbhid 47238 0
hid 99883 1 usbhid
i915 478556 3
drm_kms_helper 46978 1 i915
drm 241971 4 i915,drm_kms_helper
i2c_algo_bit 13423 1 i915
video 19651 1 i915
e1000e 156873 0
zram 18642 1
wozzingtom@wozzingtom-OptiPlex-755:~$

What happens if you run now:

sudo modprobe rt2800usb


(don't expect to see any result in terminal, just check if your wireless is working. Unless you get an error which please post here).
Also after running the above command, post again the results of

lsmod

wozzingtom@wozzingtom-OptiPlex-755:~$ sudo modprobe rt2800usb
[sudo] password for wozzingtom:
wozzingtom@wozzingtom-OptiPlex-755:~$ lsmod
Module Size Used by
rt2800usb 22773 0
rt2800lib 58967 1 rt2800usb
crc_ccitt 12707 1 rt2800lib
rt2x00usb 20808 1 rt2800usb
rt2x00lib 55382 3 rt2800usb,rt2800lib,rt2x00usb
mac80211 506862 3 rt2800lib,rt2x00usb,rt2x00lib
cfg80211 205774 2 rt2x00lib,mac80211
snd_hda_codec_analog 97987 1
dcdbas 14490 0
dm_multipath 23275 0
snd_hda_intel 33719 3
snd_hda_codec 127706 2 snd_hda_codec_analog,snd_hda_intel
snd_hwdep 17764 1 snd_hda_codec
snd_pcm 97275 3 snd_hda_intel,snd_hda_codec
snd_seq_midi 13324 0
snd_rawmidi 30748 1 snd_seq_midi
psmouse 97519 0
serio_raw 13211 0
joydev 17693 0
snd_seq_midi_event 14899 1 snd_seq_midi
snd_seq 61929 2 snd_seq_midi,snd_seq_midi_event
bnep 18281 2
rfcomm 47604 0
parport_pc 32866 1
bluetooth 180113 10 bnep,rfcomm
ppdev 17113 0
binfmt_misc 17540 1
mac_hid 13253 0
snd_timer 29990 2 snd_pcm,snd_seq
snd_seq_device 14540 3 snd_seq_midi,snd_rawmidi,snd_seq
snd 79041 14 snd_hda_codec_analog,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 15091 1 snd
snd_page_alloc 18529 2 snd_hda_intel,snd_pcm
mei 41616 0
lp 17799 0
parport 46562 3 parport_pc,ppdev,lp
dm_raid45 78155 0
xor 12894 1 dm_raid45
dm_mirror 22203 0
dm_region_hash 20961 1 dm_mirror
dm_log 18564 3 dm_raid45,dm_mirror,dm_region_hash
btrfs 653116 0
zlib_deflate 27139 1 btrfs
libcrc32c 12644 1 btrfs
usbhid 47238 0
hid 99883 1 usbhid
i915 478556 4
drm_kms_helper 46978 1 i915
drm 241971 5 i915,drm_kms_helper
i2c_algo_bit 13423 1 i915
video 19651 1 i915
e1000e 156873 0
zram 18642 1
wozzingtom@wozzingtom-OptiPlex-755:~$


still nothing??

I guess it has everyone stumped??

At least now I see the module. I suppose your wireless in not on yet.

What about if you run

sudo modprobe -r rt2800usb
sudo modprobe rt2870sta


If the above will not work either, try:

sudo modprobe -r rt2870sta
sudo modprobe rt5370sta

wozzingtom@wozzingtom-OptiPlex-755:~$ sudo modprobe -r rt2800usb
[sudo] password for wozzingtom:
Sorry, try again.
[sudo] password for wozzingtom:
wozzingtom@wozzingtom-OptiPlex-755:~$ sudo modprobe -r rt2800usb
wozzingtom@wozzingtom-OptiPlex-755:~$ sudo modprobe rt2870sta
FATAL: Module rt2870sta not found.
wozzingtom@wozzingtom-OptiPlex-755:~$ sudo modprobe -r rt2870sta
FATAL: Module rt2870sta not found.
wozzingtom@wozzingtom-OptiPlex-755:~$ sudo modprobe rt5370sta
FATAL: Module rt5370sta not found.
wozzingtom@wozzingtom-OptiPlex-755:~$


did all that as you can see...Fatal doesnt sound good!! hehe

So it can only find module rt2800usb ...

Just a thought, lets add it at startup and then reboot...

echo 'rt2800usb' | sudo tee -a /etc/modules

Then reboot, see if you got wireless working, and in any case post back the result of:

lsmod | grep rt
dmesg | grep rt

no wireless with that reboot?

wozzingtom@wozzingtom-OptiPlex-755:~$ lsmod | grep rt
rt2800usb 22773 0
rt2800lib 58967 1 rt2800usb
crc_ccitt 12707 1 rt2800lib
rt2x00usb 20808 1 rt2800usb
rt2x00lib 55382 3 rt2800usb,rt2800lib,rt2x00usb
mac80211 506862 3 rt2800lib,rt2x00usb,rt2x00lib
parport_pc 32866 1
cfg80211 205774 2 rt2x00lib,mac80211
parport 46562 3 ppdev,parport_pc,lp
wozzingtom@wozzingtom-OptiPlex-755:~$

wozzingtom@wozzingtom-OptiPlex-755:~$ dmesg | grep rt
[ 0.000000] KERNEL supported cpus:
[ 0.000000] Movable zone start PFN for each node
[ 0.000000] ACPI: PM-Timer IO Port: 0x808
[ 0.000000] Allocating PCI resources starting at 7f000000 (gap: 7f000000:61000000)
[ 0.000000] Booting paravirtualized kernel on bare hardware
[ 0.000000] Checking aperture...
[ 0.006480] mce: CPU supports 6 MCE banks
[ 0.184010] smpboot cpu 1: start_ip = 9a000
[ 0.273116] ACPI FADT declares the system doesn't support PCIe ASPM, so disable it
[ 0.385662] ACPI: (supports S0 S1 S3 S4 S5)
[ 0.536915] PCI: Using host bridge windows from ACPI; if necessary, use "pci=nocrs" and report a bug
[ 0.652233] pci 0000:00:01.0: PME# supported from D0 D3hot D3cold
[ 0.652456] pci 0000:00:03.0: PME# supported from D0 D3hot D3cold
[ 0.652764] pci 0000:00:19.0: PME# supported from D0 D3hot D3cold
[ 0.653108] pci 0000:00:1a.7: PME# supported from D0 D3hot D3cold
[ 0.653227] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[ 0.653322] pci 0000:00:1c.0: PME# supported from D0 D3hot D3cold
[ 0.653772] pci 0000:00:1d.7: PME# supported from D0 D3hot D3cold
[ 2.779330] pcieport 0000:00:01.0: setting latency timer to 64
[ 2.779366] pcieport 0000:00:01.0: irq 40 for MSI/MSI-X
[ 2.779419] pcieport 0000:00:1c.0: setting latency timer to 64
[ 2.779457] pcieport 0000:00:1c.0: irq 41 for MSI/MSI-X
[ 2.901778] Serial: 8250/16550 driver, 32 ports, IRQ sharing enabled
[ 3.029222] Linux agpgart interface v0.103
[ 3.029317] agpgart-intel 0000:00:00.0: Intel Q35 Chipset
[ 3.029401] agpgart-intel 0000:00:00.0: detected gtt size: 524288K total, 262144K mappable
[ 3.029692] agpgart-intel 0000:00:00.0: detected 8192K stolen memory
[ 3.029825] agpgart-intel 0000:00:00.0: AGP aperture is 256M @ 0xd0000000
[ 3.349791] ehci_hcd 0000:00:1a.7: debug port 1
[ 3.353659] ehci_hcd 0000:00:1a.7: cache line size of 64 is not supported
[ 3.368023] ehci_hcd 0000:00:1a.7: USB 2.0 started, EHCI 1.00
[ 3.368227] hub 1-0:1.0: 6 ports detected
[ 3.368416] ehci_hcd 0000:00:1d.7: debug port 1
[ 3.372307] ehci_hcd 0000:00:1d.7: cache line size of 64 is not supported
[ 3.388035] ehci_hcd 0000:00:1d.7: USB 2.0 started, EHCI 1.00
[ 3.388214] hub 2-0:1.0: 6 ports detected
[ 3.388575] hub 3-0:1.0: 2 ports detected
[ 3.388887] hub 4-0:1.0: 2 ports detected
[ 3.389181] hub 5-0:1.0: 2 ports detected
[ 3.389471] hub 6-0:1.0: 2 ports detected
[ 3.389767] hub 7-0:1.0: 2 ports detected
[ 3.389937] i8042: PNP: No PS/2 controller found. Probing ports directly.
[ 3.392795] serio: i8042 KBD port at 0x60,0x64 irq 1
[ 3.392802] serio: i8042 AUX port at 0x60,0x64 irq 12
[ 3.393113] rtc_cmos 00:05: RTC can wake from S4
[ 3.393224] rtc_cmos 00:05: rtc core: registered rtc_cmos as rtc0
[ 3.393247] rtc0: alarms up to one day, 242 bytes nvram, hpet irqs
[ 3.401694] rtc_cmos 00:05: setting system clock to 2014-05-09 16:03:58 UTC (1399651438)
[ 4.112373] sd 1:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[ 4.317692] udevd[105]: starting version 175
[ 4.749644] [drm] Supports vblank timestamp caching Rev 1 (10.10.2010).
[ 4.749646] [drm] Driver supports precise vblank timestamp query.
[ 4.784761] [drm] initialized overlay support
[ 15.261815] generic-usb 0003:1A2C:0023.0003: timeout initializing reports
[ 20.452092] udevd[408]: starting version 175
[ 20.656417] parport_pc 00:06: reported by Plug and Play ACPI
[ 20.656473] parport0: PC-style at 0x378 (0x778), irq 7, using FIFO [PCSPP,TRISTATE,COMPAT,ECP]
[ 20.757101] lp0: using parport0 (interrupt-driven).
[ 20.769764] usbcore: registered new interface driver rt2800usb
[ 21.058726] ppdev: user-space parallel port driver
[ 21.616581] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp)
[ 22.429461] init: plymouth-upstart-bridge main process (759) killed by TERM signal
[ 22.962719] init: plymouth-stop pre-start process (1320) terminated with status 1
wozzingtom@wozzingtom-OptiPlex-755:~$

im guessing a big ethernet cable to stretch to where i want it is going to be best?? its proving difficult! thanks amyway!

Izzy