Trouble mounting external hard drive

Hi all,

I'm new to using Zorin os or any linux distro for that matter.
I had previously used DBAN on my computer to wipe everything.
I installed Zorin os and I am having issues viewing my external hard drive.
When I go to Computer the hard drive is shown while plugged in; It shows up as Toshiba External USB 3.0.
When I double click on it, I receive the error: "Unable to access location, Can't mount file."
I have created a mount directory, but I'm not sure if I did it correctly.
I'm not sure if the external drive is partitioned and I'm not sure if that is relevant information either.
Also to note I was previously able to use it on my laptop (which is an HP Envy Sleekbook 6) before the wipe.
I do remember creating a password as a security feature for the external drive as well.
I've tried some of the commands in the terminal on issues that look similar to mine but nothing has came from it.

Hi, for clarity, I hope you did not use Encryption on your external drive - if you did you will not be able to access it as it will have been tied to Windows Encryption system!

I only used the encryption that came standard in the external hard drive.

Hi, Windows encryption does not work under GNU/Linux:

http://superuser.com/questions/376533/h ... e-in-linux

http://www.makeuseof.com/tag/4-reasons- ... artitions/