[CLOSED] Zorin 9 & 12 no wifi, Help please

Hi all,

Another friend has moved from Windoze10 to the fabulous Zorin os on his HP 15-af163sa.

First we loaded Zorin 9 but no wifi so we tried 12 with the same result I tried what Madvinigar suggested here but still no joy…

viewtopic.php?f=5&t=6533

The logs from the following commands are below any help much appreciated.

picone@picone-HP-Notebook:~$ lspci -nn | grep 0280
02:00.0 Network controller [0280]: Broadcom Corporation BCM43142 802.11b/g/n [14e4:4365] (rev 01)
picone@picone-HP-Notebook:~$ lsusb
Bus 002 Device 003: ID 04f2:b50a Chicony Electronics Co., Ltd
Bus 002 Device 002: ID 0438:7900 Advanced Micro Devices, Inc.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 0a5c:216d Broadcom Corp.
Bus 001 Device 004: ID 04b4:0202 Cypress Semiconductor Corp.
Bus 001 Device 002: ID 0438:7900 Advanced Micro Devices, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
picone@picone-HP-Notebook:~$ sudo lshw -c network
[sudo] password for picone:
*-network
description: Network controller
product: BCM43142 802.11b/g/n
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:02:00.0
version: 01
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=bcma-pci-bridge latency=0
resources: irq:38 memory:f0c00000-f0c07fff
*-network
description: Ethernet interface
product: RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:03:00.0
logical name: enp3s0
version: 07
serial: fc:3f:db:b0:84:12
size: 100Mbit/s
capacity: 100Mbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=rtl8106e-1_0.0.1 06/29/12 ip=192.168.1.4 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s
resources: irq:32 ioport:2000(size=256) memory:f0b00000-f0b00fff memory:f0800000-f0803fff
picone@picone-HP-Notebook:~$ sudo rfkill list all
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
picone@picone-HP-Notebook:~$

Maybe this topic, its ubuntu but zorin is based on it.
http://askubuntu.com/questions/459654/d ... rusty-tahr

From what I understand, this is a common issue in Ubuntu based distributions. It involved downloading the driver for your WIFI adapter, in order to get your WIFI to work. While your waiting on Swarf to answer you with details, you can stop on by youtube to lookup a possible solution to this issue.

Hi, thank you for a prompt reply's.

Yes I did find that page but this comment highlights exactly what I would be doing...
"NEVER ram your OS with different drivers or modules haphazardly until your problem gets fixed, at least not without a) Knowing what / why you are doing, and b) MOST IMPORTANTLY How to undo the same.

For clarity the HP is currently running Zorin 12 (Ubuntu 16.04)

But despite that good advice I tried this ...Still no joy

picone@picone-HP-Notebook:~$ sudo apt-get install linux-firmware-nonfree
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package linux-firmware-nonfree
picone@picone-HP-Notebook:~$ sudo apt-get update
Hit:1 http://gb.archive.ubuntu.com/ubuntu xenial InRelease
Get:2 http://security.ubuntu.com/ubuntu xenial-security InRelease [102 kB]
Hit:3 http://ppa.launchpad.net/zorinos/patches/ubuntu xenial InRelease
Get:4 http://gb.archive.ubuntu.com/ubuntu xenial-updates InRelease [102 kB]
Hit:5 http://ppa.launchpad.net/zorinos/stable/ubuntu xenial InRelease
Get:6 http://gb.archive.ubuntu.com/ubuntu xenial-backports InRelease [102 kB]
Get:7 http://security.ubuntu.com/ubuntu xenial-security/main amd64 DEP-11 Metadata [68.2 kB]
Get:8 http://gb.archive.ubuntu.com/ubuntu xenial-updates/main amd64 DEP-11 Metadata [293 kB]
Get:9 http://security.ubuntu.com/ubuntu xenial-security/main DEP-11 64x64 Icons [43.1 kB]
Get:10 http://security.ubuntu.com/ubuntu xenial-security/universe amd64 DEP-11 Metadata [19.4 kB]
Get:11 http://security.ubuntu.com/ubuntu xenial-security/universe DEP-11 64x64 Icons [25.6 kB]
Get:12 http://security.ubuntu.com/ubuntu xenial-security/multiverse amd64 DEP-11 Metadata [212 B]
Get:13 http://gb.archive.ubuntu.com/ubuntu xenial-updates/main DEP-11 64x64 Icons [182 kB]
Get:14 http://gb.archive.ubuntu.com/ubuntu xenial-updates/universe amd64 Packages [366 kB]
Get:15 http://gb.archive.ubuntu.com/ubuntu xenial-updates/universe i386 Packages [362 kB]
Get:16 http://gb.archive.ubuntu.com/ubuntu xenial-updates/universe amd64 DEP-11 Metadata [121 kB]
Get:17 http://gb.archive.ubuntu.com/ubuntu xenial-updates/universe DEP-11 64x64 Icons [145 kB]
Get:18 http://gb.archive.ubuntu.com/ubuntu xenial-updates/multiverse amd64 DEP-11 Metadata [2,520 B]
Get:19 http://gb.archive.ubuntu.com/ubuntu xenial-backports/main amd64 DEP-11 Metadata [208 B]
Get:20 http://gb.archive.ubuntu.com/ubuntu xenial-backports/universe amd64 DEP-11 Metadata [212 B]
Get:21 http://gb.archive.ubuntu.com/ubuntu xenial-backports/multiverse amd64 DEP-11 Metadata [212 B]
Fetched 1,934 kB in 2s (734 kB/s)
AppStream cache update completed, but some metadata was ignored due to errors.
Reading package lists... Done
picone@picone-HP-Notebook:~$ sudo update-pciids
Downloaded daily snapshot dated 2016-11-21 03:15:01
picone@picone-HP-Notebook:~$ sudo apt-get update
Hit:1 http://ppa.launchpad.net/zorinos/patches/ubuntu xenial InRelease
Hit:2 http://gb.archive.ubuntu.com/ubuntu xenial InRelease
Hit:3 http://ppa.launchpad.net/zorinos/stable/ubuntu xenial InRelease
Hit:4 http://gb.archive.ubuntu.com/ubuntu xenial-updates InRelease
Hit:5 http://gb.archive.ubuntu.com/ubuntu xenial-backports InRelease
Hit:6 http://security.ubuntu.com/ubuntu xenial-security InRelease
Reading package lists... Done
picone@picone-HP-Notebook:~$ sudo apt-get install bcmwl-kernel-source
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
gir1.2-appindicator3-0.1 liba11y-profile-manager-0.1-0
liba11y-profile-manager-data
Use 'sudo apt autoremove' to remove them.
The following NEW packages will be installed
bcmwl-kernel-source
0 to upgrade, 1 to newly install, 0 to remove and 6 not to upgrade.
Need to get 1,515 kB of archives.
After this operation, 8,013 kB of additional disk space will be used.
Get:1 http://gb.archive.ubuntu.com/ubuntu xenial/restricted amd64 bcmwl-kernel-source amd64 6.30.223.248+bdcom-0ubuntu8 [1,515 kB]
Fetched 1,515 kB in 1s (972 kB/s)
Selecting previously unselected package bcmwl-kernel-source.
(Reading database ... 203766 files and directories currently installed.)
Preparing to unpack .../bcmwl-kernel-source_6.30.223.248+bdcom-0ubuntu8_amd64.deb ...
Unpacking bcmwl-kernel-source (6.30.223.248+bdcom-0ubuntu8) ...
Setting up bcmwl-kernel-source (6.30.223.248+bdcom-0ubuntu8) ...
Loading new bcmwl-6.30.223.248+bdcom DKMS files...
First Installation: checking all kernels...
Building only for 4.4.0-47-generic
Building for architecture x86_64
Building initial module for 4.4.0-47-generic
Done.

wl:
Running module version sanity check.
- Original module
- No original module exists within this kernel
- Installation
- Installing to /lib/modules/4.4.0-47-generic/updates/

depmod.......

DKMS: install completed.
modprobe: ERROR: could not insert 'wl': Required key not available
update-initramfs: deferring update (trigger activated)
Processing triggers for shim-signed (1.19~16.04.1+0.8-0ubuntu2) ...
Processing triggers for initramfs-tools (0.122ubuntu8.5) ...
update-initramfs: Generating /boot/initrd.img-4.4.0-47-generic
picone@picone-HP-Notebook:~$

As you appear to have a Broadcom chipset, please read through this article carefully:

https://help.ubuntu.com/community/WifiD ... er/bcm43xx

Okay. I don't have any Kernel driver I have "Kernel modules: bcma, wl" and I cant seem to find if that's an important difference or not and if I have read correctly I believe I have to install something from here.

https://launchpad.net/ubuntu/+source/bc ... m-0ubuntu8

There are 3 download links 2 of which are text and the other wont trigger the software centre to install, at a loss of what to do to be honest!

OK, have seen others using Ubuntu 16.04 using very old software, WICD.

https://www.howtoinstall.co/en/ubuntu/xenial/wicd

Hi, I installed WICD but it was not seeing any signals which was probably something minor but I had spent too much time that I don’t have on this computer already so I bought a USB wifi dongle which worked as soon as I plugged it in.

Thank you all for your continued support.

Thanks for the update - have marked as [CLOSED]