[REOPENED] Zorin 12.2 Dual Boot Screen Issue 1005ha

I have installed Zorin 12.2 on an ASUS 1005ha with Windows 10. All was running ok for a couple of weeks then the boot process starting having issues. The PC would boot into Windows 10 wIth out issues. When trying to boot into Zorin I would get a screen that was 3/4 black and the other 1/4 would have part of the Zorin desktop. The cusor would move all over the screen.but was unable to get anything to work. When I close the lid on the PC then opened it again the Zorin desktop appeared and all was ok.

I updated Grub to force the 1024x600 screen size but made no difference.

I'm a newbie at this so any help would be appreciated.

Hi, when you see the GRUB menu press E to edit boot command and enter 'nomodeset' then press return to see if this fixes issue. Keep us posted.

Entered "nomodeset" at boot and all was fine except the screen size is 800x600 and can't be changed. Once up I edited the "grub" file and added "nomodeset" but this did not correct the boot problem. Is there a way to fix the start up boot to correct this permanently?

Hi if you read through this thread (and a link to another one that partially fixed the issue) see if that helps:

https://askubuntu.com/questions/825259/ ... on-800x600

My only other query to ask is it a Radeon Graphics chipset or nVidia, or worse case scenario, hybrid Intel/nVidia - these prove to be very problematical - (thanks Intel! )

On the boot when I get the 3/4 black screen and the 1/4 Zorin DESKTOP, at the top of the Zorin desktop are four icons.
1. A Zorin icon with xfce and Zorin os lite selections
2. En_us icon, if selected you can chose a language
3. A icon of a person. If selected you have options for font, contrast, on screen keyboard
4. Power icon. with selections for Suspend, restart and shutdown. If you select suspend the computer goes into suspend mode and if you hit the enter key you get the Zorin desktop and all is well with correct resolution and system works correctly.

My video parms are as follows


bbr360z@bbr360z-1005HA:~$ lshw -c video
WARNING: you should run this program as super-user.
*-display:0
description: VGA compatible controller
product: Mobile 945GSE Express Integrated Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 03
width: 32 bits
clock: 33MHz
capabilities: vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:16 memory:f7e00000-f7e7ffff ioport:dc00(size=8) memory:d0000000-dfffffff memory:f7dc0000-f7dfffff memory:c0000-dffff
*-display:1 UNCLAIMED
description: Display controller
product: Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller
vendor: Intel Corporation
physical id: 2.1
bus info: pci@0000:00:02.1
version: 03
width: 32 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: latency=0
resources: memory:f7e80000-f7efffff
WARNING: output may be incomplete or inaccurate, you should run this program as super-user.
bbr360z@bbr360z-1005HA:~$

Hi, and thanks for the update. Please try suggestions posted in this thread from askubuntu:

https://askubuntu.com/questions/166224/ ... tem#183170

Attached picture is from my software driver display. Before I try anything else should this be addressed or is it OK?

Here is another update of interest. On the Zorin boot screen under Advanced options

Zorin, with Linux 4.13.o.31-generic and
Zorin, with Linux 4.13.0.26-generic both have the boot issue.

Zorin, with Linux 4.10.0,42-generic boots normally with out issues.

This leads me to believe that there was a change that introduced a boot bug in the other versions.

Can this be entered as a problem to the developers?

Is there a reason I can't run off 4.10.0.42? If so how to I make it the default on the boot screen?

Hi, this is not a Dev issue but a Linux Kernel issue, overseen by Linus Torvalds, creator of Linux.

My advice to you is to open Synaptic Package Manager, search for the naughty kernels and remove them - you may have to just remove the latest ones as they may be the only ones showing in synaptic, reboot and repeat the process with the other kernel you stated.
That will leave the one working kernel for you.

Does a bug report need to be generate? If so how is this done?

Also is it safe to assume I can stay the working kernel?

I would like to get this corrected at sometime to avoid possible future problems.

In terms of the graphical issue I believe it could be an Asus one having read about other models with similar issues on askubuntu, rather than a bug in the kernel. My only other question is that your software download sources are set to Main Server and not your country's locale?

My only other advice to you is that when you get notification of Software Updates, use Software Updater but expand the information so that you can uncheck any reference to new kernel updates.

Perhaps this is why I don't have kernel 4.13.x.x - and things are working OK.

I find, of the twelve header items left in Ubuntu Cleaner (I leave the latest version of each type):

4.4.0 - four types of -109

4.8.0 - four types of -58

4.10.0 - four types of - 42

Thanks for the help. This makes since and I will stay at 4.10.0.42 and also check the packages on the updates.

I do have the updater set to main.

Thanks for help.

Hi bbr360z, Can we mark this thread as [RESOLVED]? Thanks.

Yes, mark it as resolved.

Have re-opened this thread and can now confirm it is a Kernel 4.13 bug - users experiencing similar problems should revert to kernel 4.10 but there has been some comment about 4.15 not being available in the ubuntu repos and a suggestion that 4.15 does not have the bug:

https://bugs.launchpad.net/ubuntu/+sour ... mments=all

if I select suspend option the screen will return to a normal state and I can logon and all looks OK. this selection is in the small window that comes up as described above.