Z15 Core Laptop Suspend & Crash

Maybe this is feedback but I installed Z15 on a HP Pavilion dv7 notebook and noticed there's no suspend feature, so I set power button to suspend and it just crashed with lots of errors trying to resume. Then I read Ubuntu has suspend when you close the laptop lid so I changed power button to power off and tried closing the lid. It suspends just fine but crashes with many errors on resume. Any suggestions to fix?

Also, is there a way to automatically send crash reports to Zorin dev team?

Thanks,
Jim

Like this?:

https://askubuntu.com/questions/1076906 ... untu-18-04

No. But after a recent update it doesn't crash; it just hangs after:

[ OK ] Started RealtimeKit Scheduling Policy Service.

https://www.dropbox.com/s/qovvjr29gbyweo4/20190905_114028_Still001.jpg

Is there an issue with rt-kit? I found this thread:

https://bbs.archlinux.org/viewtopic.php?id=230079

Actually, I don't know. I looked for clues based on that thread. Here's what the laptop is returning:

● rtkit-daemon.service - RealtimeKit Scheduling Policy Service
Loaded: loaded (/lib/systemd/system/rtkit-daemon.service; disabled; vendor preset: enabled)
Active: active (running) since Mon 2019-09-09 12:11:21 EDT; 5min ago
Main PID: 1141 (rtkit-daemon)
Tasks: 3 (limit: 4647)
CGroup: /system.slice/rtkit-daemon.service
└─1141 /usr/lib/rtkit/rtkit-daemon

Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Watchdog thread running.
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Canary thread running.
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Successfully made thread 1140 of process 1140 (n/a) owned by '1000' high priority at nice level -11
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Supervising 1 threads of 1 processes of 1 users.
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Supervising 1 threads of 1 processes of 1 users.
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Successfully made thread 1144 of process 1140 (n/a) owned by '1000' RT at priority 5.
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Supervising 2 threads of 1 processes of 1 users.
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Supervising 2 threads of 1 processes of 1 users.
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Successfully made thread 1145 of process 1140 (n/a) owned by '1000' RT at priority 5.
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Supervising 3 threads of 1 processes of 1 users.
~
~
~
~
~
lines 1-18/18 (END)

Then journalctl -xe --unit=rtkit-daemon:
-- Unit rtkit-daemon.service has begun starting up.
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook systemd[1]: Started RealtimeKit S
-- Subject: Unit rtkit-daemon.service has finished start-up
-- Defined-By: systemd
-- Support: http://www.ubuntu.com/support
--
-- Unit rtkit-daemon.service has finished starting up.
--
-- The start-up result is RESULT.
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Successfully
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Successfully
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Successfully
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Running.
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Watchdog thre
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Canary thread
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Successfully
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Supervising 1
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Supervising 1
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Successfully
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Supervising 2
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Supervising 2
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Successfully
Sep 09 12:11:21 HP-Pavilion-dv7-Zorin-Notebook rtkit-daemon[1141]: Supervising 3

So that looks ok to me. Then I unplugged a USB-powered device, closed the lid, opened the lid and it gets to desktop for a half-second and then--

Starting Daemon for power management...
[some other stuff]
A start job is running for Hold until boot process finishes up (47s/no limit)

then, non-stop errors, some of which say...
EXT4-fs error (device sda1)

I ran a disk check from BIOS and everything OK. I've found Z12 to be good for beginners and if I can get resume from suspend working right on this laptop then I'll be very happy with Z15. Thanks for the help.

OK, concerned about that file system error regarding Ext4. Can you boot into advanced mode please, start to run terminal as ROOT and enter:

Code:

fsck

Recovery mode. Terminal as root. Device is mounted. Aborted.

Tried umount /dev/sda1
Device is busy. Aborted.

?

OK, use the Zorin live media and run 'fsck' via terminal, pointing to the label of the partition you want to check.

Look at the last post here: https://askubuntu.com/questions/353732/ ... -in-ubuntu

Came back "Clean" then checked "fsck -f" all passed.

Since I loaded Zorin from USB stick, I tried closing the laptop lid; it suspended and then came back fine when opening the lid. No issue.

On the disk installation I did not use LVM.

Also, I never get a clean shutdown like it did from USB stick; from disk I get a bunch of text and then a shutdown.

I sometimes get that on my desktop installation (I don't have a notebook with it on). I've noticed a few ubuntu/debian/mint derivatives sometimes giving up text before the zorin collapsing flag on shutdown. Don't know what to suggest next.

Mediafluent wrote:Also, I never get a clean shutdown like it did from USB stick; from disk I get a bunch of text and then a shutdown.

Ah, that is interesting. I used to get a bunch of text and then shutdown when had linux kernel 5.0.0-25, but since I updated to 5.0.0-27 (3/9/19) that behaviour has now stopped. BTW, I have Z15Core running dual boot on a laptop.

Does Zorin dev team get automated crash reports? Also, why are the only power options on Zorin 15 Power Off and Restart and no Suspend?

zabadabadoo wrote:I used to get a bunch of text and then shutdown when had linux kernel 5.0.0-25, but since I updated to 5.0.0-27 (3/9/19) that behaviour has now stopped. BTW, I have Z15Core running dual boot on a laptop.

I have linux kernel 5.0.0-27-generic

I tried reverting to the open source Nouveau graphics card driver and still it will not resume from suspend. When it tries to resume, the last messages are:

[OK] Started Manage, Install and Generate Color Profiles.
[ ***] A start job is running for Hold until boot process finishes up (45s/no limit)
[ *] A start job is running for Hold until boot process finishes up (46s/no limit)

Then nothing. I have to hold power button until off. About to give up on Z15 for this HP laptop. Any other suggestions?

Mediafluent wrote:I tried reverting to the open source Nouveau graphics card driver and still it will not resume from suspend. When it tries to resume, the last messages are:

[OK] Started Manage, Install and Generate Color Profiles.
[ ***] A start job is running for Hold until boot process finishes up (45s/no limit)
[ *] A start job is running for Hold until boot process finishes up (46s/no limit)

Then nothing. I have to hold power button until off. About to give up on Z15 for this HP laptop. Any other suggestions?

I wonder if it is GDM3 that is causing the issue.

I had removed GDM and switched to LightDM months back using Zorin Core. However, I have since then removed Core and installed Zorin 12.4 Lite which is LightDM by default. Please speak up if you would like to try LightDM instead of GDM3 and if you would like a guide on setting that up.

Looking into Suspend, I found this: https://askubuntu.com/questions/1032297 ... er/1032305
"Open the status menu (upper right corner) and hold alt, the shutdown button will turn into a suspend button as long as you're pressing alt (or long press with the left mouse on the shutdown button and it will turn in to a suspend button). There are also extensions that provide both buttons at the same time without requiring this extra step."

https://www.linuxuprising.com/2018/06/h ... buntu.html


.....Gnome... what can anyone say? They love to follow the Golden Rule of "If it ain't broke, fix it."

As for the other error you describe, there was a known bug that was associated with that error that waspatched, as Zabadabadoo pointed out. I do not see how it could affect you... But I think that needs further examination...

Yes, you are able to contact the Zorin team- the simplest way Currently is try sending Artyom Zorin a PM on this forum mentioning the symptoms, POSSIBLE conflict or bug (APST) you described.

zabadabadoo wrote:Ah, that is interesting. I used to get a bunch of text and then shutdown when had linux kernel 5.0.0-25, but since I updated to 5.0.0-27 (3/9/19) that behaviour has now stopped. BTW, I have Z15Core running dual boot on a laptop.

I now have (since 20/9/19) linux kernel 5.0.0-29. I have seen bunch of text then shutdown on at least one occasion since that update. Maybe it happens every other update Seems no ill effects, just looks untidy.

Aravisian wrote:I wonder if it is GDM3 that is causing the issue.

I had removed GDM and switched to LightDM months back using Zorin Core. However, I have since then removed Core and installed Zorin 12.4 Lite which is LightDM by default. Please speak up if you would like to try LightDM instead of GDM3 and if you would like a guide on setting that up.

Hmm, I wonder too... I would like to try switching to LightDM with Zorin Core. A guide would be necessary for me. If it's too complicated or doesn't work, then I'll just go to Zorin 12.4 Lite and see if that works.

Thanks for the suggestions. I'm learning!

Mediafluent wrote:

Aravisian wrote:I wonder if it is GDM3 that is causing the issue.

I had removed GDM and switched to LightDM months back using Zorin Core. However, I have since then removed Core and installed Zorin 12.4 Lite which is LightDM by default. Please speak up if you would like to try LightDM instead of GDM3 and if you would like a guide on setting that up.

Hmm, I wonder too... I would like to try switching to LightDM with Zorin Core. A guide would be necessary for me. If it's too complicated or doesn't work, then I'll just go to Zorin 12.4 Lite and see if that works.

Thanks for the suggestions. I'm learning!

Here is a walk-through: https://c-nergy.be/blog/?p=11767

I'd like to wax philosophical:
"If it's too complicated" -- There is very little that you can encounter on these distros that is too complicated. What there is, however, is that which is unfamiliar.
I have noticed that many people get intimidated by the unfamiliar. They say, 'that is too hard." Or that it is "too complicated."
Or, "I don't know how to do that."

These are valid concerns but what I think they really mean is, "I don't want to learn something new."
As much as that may give the illusion of merely being a personal preference: Imagine how MS might react to hearing those words: ChaCHING! Dollar Bill signs light up in their eyes. Or Insurance companies. Car salesman. Mechanics. When you express an ignorance, people perceive it as a weakness- one that they can take advantage of.
The less you know, the less you can protect.
I think Astronaut Chris Hadfield put it well; "The more you know, the less you fear."
When you come across the unfamiliar, it is not time to admit defeat, but to crack your knuckles and get into the thick of it. You will find the learning something new to be rewarding and empowering.
In using Linux, we are delivering a message to Microsoft: "The more control you try to take, the less you will have." We must support that message by being willing to stay in control of ourselves.
This is not a message attaching you as an individual, but a response to how often I hear that attitude.

The next attitude is here:
"Thanks for the suggestions. I'm learning! "
That's what I'm talkin' about!