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Problemas con sonido/trouble with sound

Brujo

Tue Sep 03, 2019 7:55:31 pm

First of all, I going to write in both language spanish and English... First in Spanish
Instale Zorin Os junto con win10, el problema radica que el sonido desaparece al conectar un audifono al puerto jack trate de solucionarlo siguiendo unas guias que salian en la red, pero no han funcionado, cuando abro el control de sonido dice que esta funcionando, pero sigue sin escucharse nada.
Alguna sugerencia de que podria ser?
Image

Well i was installed Zorin os with win 10, but the trouble is the sound doesn't exist all plug in one headset in the jack port ..I was searching for 2 or 3 days in the net, but no one works, when I open the sound control appear working but I cant heart nothing
some help please... There one pick of countrol

https://ibb.co/cTPKxHF

https://ibb.co/F0h2pZc

PD: NO sound

Thx fot help

Swarfendor437

Tue Sep 03, 2019 10:25:50 pm

OK, do you have any of the following present in your system?

1. Monitor with HDMI input?

2. Graphics Card with HDMI output?

3. On-board sound (motherboard chipset)

4. Separate Analogue Sound Card to the motherboard?

Español:

OK, ¿tienes alguno de los siguientes presentes en tu sistema?

1. Monitor con entrada HDMI?

2. Tarjeta gráfica con salida HDMI?

3. Sonido de a bordo (chipset de la placa madre)

4. ¿Tarjeta de Sonido analógica Para la placa base?