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Unable to update "Thunderbolt NVM for Latitude 7275 Device..

ilivefortheone

Sun Nov 03, 2019 5:43:10 pm

I am running Zorin 15 core on my Dell latitude 7275 2 n 1 and it runs very well however, I do have an update which is constantly present and never able to complete. when i try to update all i get this message: Unable to update "Thunderbolt NVM for Latitude 7275 Device Update". I've tried running it from the command line as recommended and this is what I get:

ron@ron-zorin7275:~$ sudo service fwupd restart
ron@ron-zorin7275:~$ sudo fwupdmgr refresh
Fetching metadata https://cdn.fwupd.org/downloads/firmware.xml.gz
Downloading… [***************************************]
Fetching signature https://cdn.fwupd.org/downloads/firmware.xml.gz.asc

ron@ron-zorin7275:~$ sudo fwupdmgr update
Downloading 16.00 for Latitude 7275 Thunderbolt Controller...
Fetching firmware https://fwupd.org/downloads/75984aeb95d ... M16.00.cab
Downloading… [***************************************]
Updating 16.00 on Latitude 7275 Thunderbolt Controller...
Decompressing… [***************************************]
Authenticating… [***************************************]
Restarting device… [***************************************]
could not validate firmware: FW image image not compatible to this controller (model ID). See https://github.com/hughsie/fwupd/wiki/T ... own-device for more information.
ron@ron-zorin7275:~$


Any help would be Appreciated even if it's just a way to clear the update from the list. I currently don't own any "Thunderbolt peripherals".

Swarfendor437

Mon Nov 04, 2019 12:50:45 pm

At work at moment - will need to be at home machine to answer this. ;) :D

Swarfendor437

Mon Nov 04, 2019 12:59:12 pm

Just had a browse and don't know if this thread sheds any light on the issue?:

https://askubuntu.com/questions/953756/ ... untu-16-04

ilivefortheone

Mon Nov 04, 2019 2:43:18 pm

Thanks for the input I'm learning more ... it would seem that I do have "Boltd" installed but as I don't have any Bolt docks or peripherals to test it with so there's nothing much to see. forcing on power for bolt in the software (boltctl power) did not allow for me to install the update unfortunately.