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Compaq Presario V2000 No Internet Recognition

djamestc

Sat Feb 16, 2013 5:16:36 am

I wiped my hard drive and installed Zorin OS 6. My computer will not recognize the internet connection either wirelessly or with a ethernet connection. I am brand new to Zorin or any other Linux Distro for that matter. I have never used anything but windows.

djamestc

Sat Feb 16, 2013 3:18:10 pm

I ran the intaller from the icon on Live Desktop. Im not sure what ethernet card i have. A good friend asked me to open up a terminal and type "lspci | grep Ethernet" which yielded the following info "05:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139 C+ (rev 10)"

Wireless card he told me "lspci grep Network" which yielded "05:02:0 Network Controller: Broadcom Corporation BCM4318 [AirForce One 54g] 802.11g Wireless LAN Conroller (rev 02)"

The Machine is a Laptop - Compaq Presario V2000 with an AMD Turion 64 Processor

madvinegar

Sat Feb 16, 2013 5:55:05 pm

Hi. It is very strange that your ethernet is not working. It should be working out of the box with kernels 3.2.x and above.
Have you tried loading Zorin via a live USB or live DVD and check if your ethernet is working? maybe there was an error during installation.
Also please post back the results of the following commands:
Code:
lsmod
sudo lshw -c network
sudo rfkill list all


In case we can get your ethernet working, it would be very easy to enable your wireless by executing the following commands in terminal.
Code:
sudo apt-get remove --purge bcmwl-kernel-source
sudo apt-get install linux-firmware-nonfree
sudo modprobe b43



There is also a way to enable your wireless even without internet connection.
Find another computer with internet (a friend's computer etc) and download the following file http://ubuntuone.com/5AAnN2xsnkq93KiUCB0p5T
Copy this file (using a flash disk) from your friend computer on your Zorin desktop.
Right-click it and select "extract here", to extract it. A file called "b43" will be created.
Open terminal and write
Code:
cd Desktop
sudo mkdir /lib/firmware/b43
sudo cp Desktop/b43/* /lib/firmware/b43
sudo modprobe -r b43
sudo modprobe b43

djamestc

Sun Feb 17, 2013 1:36:21 am

the results for "lsmod"

dm_mirror 22203 0
dm_region_hash 20918 1 dm mirror
dm_log 18564 3 dm_raid45, dm_mirror, dm_region_hash
btrfs 652957 0
zlib_deflate 27139 1 btrfs
libcrc32c 12644 1 btrfs
radeon 804460 3
firewire_ochi 4100 0
ttm 76949 1 radeon
firewire_core 63558 1 firewire_ochi
drm_kms_helper 46978 1 radeon
8139too 32177 0
sdhci_pci 18826 0
drm 241921 5 radeon,ttm,drm_kms_helper
crc_itu_t 12707 1 firewire_core
sdhci 33205 1 sdhci_pci
ssb 52752 1 b43
video 19596 0
8139cp 27409 0
i2c_algo_bit 13423 1 radeon
pata_atiixp 13204 2
wmi 19256 1 hp_wmi
zram 18642 1

djamestc

Sun Feb 17, 2013 1:53:13 am

sudo lshw -c network

*-network:1
description: Network controller
product: BCM4318 [AirForce One 54g] 802.11g Wireless LAN Controller
vendor: Broadcom Corporation
physical id: 2
bus info: pci@0000:05:02.0
version: 02
width: 32 bits
clock: 33MHz
capabilities: bus_master
configuration: driver=b43-pci-bridge latency=64
resources: irq:20 memory:c0204000-c0205fff
*-network DISABLED
description: Wireless interface
physical id: 1
logical name: wlan0
serial: 00:90:4b:f7:7d:2f
capabilities: ethernet physical wireless
configuration: broadcast=yes driver=b43 driverversion=3.2.0-32-generic firmware=N/A link=no multicast=yes wireless=IEEE 802.11bg

djamestc

Sun Feb 17, 2013 1:54:16 am

sudo rfkill list all

0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
1: hp-wifi: Wireless LAN
Soft blocked: no
Hard blocked: no

djamestc

Sun Feb 17, 2013 1:57:00 am

madvinegar,

thanks for trying to help. When I open the terminal I get stuck on the command

"sudo cp Desktop/b43/* /lib/firmware/b43"

It tells me that "cannot stat 'Desktop/b43/*': No such file or directory

madvinegar

Sun Feb 17, 2013 7:09:53 am

I am sorry. It is my mistake.
The command should be
Code:
sudo cp /Desktop/b43/* /lib/firmware/b43


(There was a slash missing in front of "Desktop") Try it like this and let me know. We can also do it mannually if all else fails.

djamestc

Sun Feb 17, 2013 4:50:15 pm

It still tells me no file or directory exists

madvinegar

Sun Feb 17, 2013 6:52:14 pm

Have you downloaded the file b43.zip (from the link I gave you) and have you placed same on your desktop before running these commands?

In any case, we can also do it manually.

1. You have extracted the b43.zip file on your desktop. A new file called b43 has been extracted, Copy this file inside your Downloads folder.
2. Open terminal and write
Code:
gksudo nautilus

The nautilus will open with administrative rights. Go to your Downloads folder and copy the file "b43" and paste it inside /lib/firmware (located in the file system).
3. Then in terminal again write
Code:
sudo modprobe -r b43
sudo modprobe b43

Deacon

Mon Feb 18, 2013 5:42:18 am

djamestc wrote:It still tells me no file or directory exists


I know this may be an odd question, but do you see the b43 folder on the Desktop, so we know it can be copied?

madvinegar

Mon Feb 18, 2013 7:46:08 am

madvinegar wrote:Have you downloaded the file b43.zip (from the link I gave you) and have you placed same on your desktop before running these commands?


This is why I asked the above Deacon. I am afraid that djamestc has not downloaded, copied and extracted the b43.zip from the link I gave him.

djamestc

Tue Feb 19, 2013 2:43:13 am

YAY!!!!! Got the wireless working!!!! but it still will not recognize a wired Ethernet connection. I tried this on more than one Ethernet network. Thank you Madvinegar for your help with the wireless!!!

madvinegar

Tue Feb 19, 2013 7:10:11 am

Now that you got your wireless working, do a full update of your system to see if that will help with the ethernet.
Open terminal (Ctrl+Alt+T) adnd write the following two lines, the one after the other, and press <enter> after each one.
When you will be asked for your password type it in normally even if you don't see it, and press <enter>.

sudo apt-get update
sudo apt-get dist-upgrade

madvinegar

Tue Feb 19, 2013 1:25:42 pm

Swarf you may be right. His ethernet card does not even show up on "lshw".

After the updates are done, please also post the results of
lspci -nn
Just to check that your ethernet card can actually by seen by the OS.

djamestc

Tue Feb 19, 2013 10:36:51 pm

IDK Madvinegar, I guess something is wrong with the Ethernet card. I am going to attempt to show you a screenshot of the Terminal I used during the update process.

djamestc

Tue Feb 19, 2013 10:38:02 pm

Okay, maybe not.....

madvinegar

Wed Feb 20, 2013 7:11:06 am

No need for a screenshot. Just after you do the updates, open terminal and post back the result of
lspci -nn

I want to see if your ethernert card is recognized/seen.