[SOLVED] Zorin Menu Blank

Hi everyone. I recently installed Zorin7 on a mini PC at work. Currently everything is working flawlessly besides the Zorin Menu. I have the button and icons and I am able to move the icons around, however, when I click the button it is blank where my programs are normally located.

At the bottom of the menu it says "No items matched your search crit..." with Back button just below that. I can click on all the system buttons on the right portion of the menu, I just can't use the search or show my applications on the left.

I tried killing Awn and have given the computer multiple reboots... I also tried switching themes and restarting Awn but that didn't work either. Any ideas on how to get my applications back and the search function working again? Thanks in advance!

Hi,

working on the assumption that you have an Nvidia graphics card, please see this link:

viewtopic.php?f=6&t=2490

Let us know if it helps please.

Regards Wolfman

Thanks for the replay Wolfman. I have an AMD video chipset. I am running on one of those Xi3 Mini Module computers.

I apologize that I can't take a screenshot right now. I restricted a lot of things and I'm currently working on my sudoers file for other users...

I finally got my screenshots to work so this is what I am seeing. (Disregard my search for Chrome... it does says the same thing when it's blank too.)

https://www.dropbox.com/s/avh6mx2dqhngxcp/Screenshot%20from%202013-06-26%2009%3A31%3A41.png

Hi,

open a terminal and enter this command:

Code:

lspci

and copy and paste the contents in your next post please, you will end up with something like this:

wolfman@fred:~$ lspci
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS880 Host Bridge
00:01.0 PCI bridge: Advanced Micro Devices [AMD] RS780/RS880 PCI to PCI bridge (int gfx)
00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780/RS880 PCI to PCI bridge (PCIE port 0)
00:05.0 PCI bridge: Advanced Micro Devices [AMD] RS780/RS880 PCI to PCI bridge (PCIE port 1)
00:11.0 SATA controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode]
00:12.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:12.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:13.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:13.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:14.0 SMBus: Advanced Micro Devices [AMD] nee ATI SBx00 SMBus Controller (rev 41)
00:14.1 IDE interface: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 IDE Controller (rev 40)
00:14.2 Audio device: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia (Intel HDA) (rev 40)
00:14.3 ISA bridge: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 LPC host controller (rev 40)
00:14.4 PCI bridge: Advanced Micro Devices [AMD] nee ATI SBx00 PCI to PCI Bridge (rev 40)
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor HyperTransport Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Link Control
01:05.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI RS880M [Mobility Radeon HD 4225/4250]
01:05.1 Audio device: Advanced Micro Devices [AMD] nee ATI RS880 HDMI Audio [Radeon HD 4200 Series]
02:00.0 Ethernet controller: Broadcom Corporation NetLink BCM57780 Gigabit Ethernet PCIe (rev 01)
08:00.0 Network controller: Atheros Communications Inc. AR9287 Wireless Network Adapter (PCI-Express) (rev 01)
wolfman@fred:~$

Of particular interest is the highlighted part about VGA.

Regards Wolfman

Here's the command show's:

Code:

rthassel@zorin:~$ lspci
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:01.0 PCI bridge: Advanced Micro Devices [AMD] RS780/RS880 PCI to PCI bridge (int gfx)
00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
00:11.0 SATA controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode]
00:12.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:12.1 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0 USB OHCI1 Controller
00:12.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:13.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:13.1 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0 USB OHCI1 Controller
00:13.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:14.0 SMBus: Advanced Micro Devices [AMD] nee ATI SBx00 SMBus Controller (rev 3c)
00:14.2 Audio device: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 LPC host controller
00:14.4 PCI bridge: Advanced Micro Devices [AMD] nee ATI SBx00 PCI to PCI Bridge
00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
01:05.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI Device 9615
01:05.1 Audio device: Advanced Micro Devices [AMD] nee ATI RS780 HDMI Audio [Radeon (HD) 3000 Series]
02:00.0 Ethernet controller: Marvell Technology Group Ltd. 88E8057 PCI-E Gigabit Ethernet Controller (rev 10)
rthassel@zorin:~$


Hi,

you have an ATI graphics card that should be supported, open: Synaptic > Settings > Repositories > Additional Drivers and see if it offers you anything and install it, the RECOMMENDED DRIVERS ONLY!.

Let us know how you get on.

Regards Wolfman

I followed the steps you provided and it says:

* No proprietary drivers are in use.
* A proprietary driver has private code that Ubuntu developers can't review or improve. Security and other updates are dependent on the driver vendor.

The window does not show any other options but closing or switching tabs.

I thought I'd tell you this too. I found another thread where I follow these steps:

Right click the Zorin Button > Preferences > Click Ok > This restarts the Applet. However it shows the face and says "Whoops! The applet crashed. Click to restart it."

I click to restart and it's still show's itself as a blank menu.

Hi,

try the following:

Zorin menu > Prefrences > Prefrences > Use GTK Theme and see if that makes a difference.



You may have an older graphics card which requires different drivers, you can try the drivers using the commands below one after the other but use at your own risk!!.

Alternative ATI Video Driver PPA installation (for ≥ 5000 and above series cards):

Code:

sudo apt-add-repository ppa:andrikos/ppa

Code:

sudo apt-get update

Code:

sudo apt-get install linux-headers-generic fglrx-updates

Code:

sudo aticonfig --initial

I cannot say whether or not hese drivers will work for you and you may get error messages about not finding packages!!. If you get such messages, simply quit!!.

Regards Wolfman

Thank you for the replies everyone. I was able to resolve the problem in a different way. I tried all those steps but none of them seemed to work.

I was installing Lotus Notes for work emails and I noticed that the Notes program made a lot of the system angry. After I removed anything Lotus Notes related, everything went back to normal. I have always disliked this email client... I think I'll just stick with Wine and load a Windows version of the program through that.

I appreciate the help! I definitely have learned a lot and I love using Zorin as an OS!

Hi,

glad to hear you are sorted even though you did it by yourself!! , I have marked this as solved.

Regards Wolfman