USB 3.0 issues

Hey i am having an intermittant issue with my computers USB 3.0 port

At times when i plug things in it will not detect anything.

If i plug a flash drive in the flash drives loading light flashes for a split second the stays off
If i plug my WD My book drive in the power light just says on and the drive does not spin up

Is there anyway to detect if the drivers are loaded properly?

This is the output from the lsusb command

Code:

grayfox@grayfox-U36SD:~$ sudo lsusb
[sudo] password for grayfox:
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0cf3:3005 Atheros Communications, Inc. AR3011 Bluetooth
Bus 001 Device 004: ID 04f2:b1b9 Chicony Electronics Co., Ltd Asus Integrated Webcam
Bus 002 Device 003: ID 1532:0109 Razer USA, Ltd Lycosa Keyboard
Bus 002 Device 004: ID 1532:0024 Razer USA, Ltd

Please could you post back after reading this please? Many thanks! :

viewtopic.php?f=5&t=5450

Opps forgot laptop info

Model: Asus U36SD-RX137V
CPU: Intel i7 2420M
GPU: Nvidia 520M/Intel onboard
HDD: 750GB
RAM: 8GB

Hi GF,

check in Dconf Editor and see if you have it set to automount:

Dconf Editor > Org > Gnome > Desktop > Media-Handling > Automount/Automount-open/Autorun Never

Might just be a case of it not being set correctly!.

Have you used the drives in another PC and did you "Remove it safely" from said PC?, it miight still be locked to another PC!.

Regards Wolfman

My latest laptop has an internal USB 3.0 post and Zorin Lite sees it and uses it AOK. I didn't install any drivers or extra software...

The drives work fine.

Some times i have to remove and insert them quickly serveral times before they get found otherwise if i do it normally which is unmount, remove and insert the drive it doesn't get detected in disks, gparted or /media
At times i need to reboot zorin to get them to work.

NGIB wrote:My latest laptop has an internal USB 3.0 post and Zorin Lite sees it and uses it AOK. I didn't install any drivers or extra software...

Another crucial bit of information - Zorin Lite - I would advise searching for 'USB 3.0 issues on Lubuntu' which Lite is based on.

Swarfendor437 wrote:

NGIB wrote:My latest laptop has an internal USB 3.0 post and Zorin Lite sees it and uses it AOK. I didn't install any drivers or extra software...

Another crucial bit of information - Zorin Lite - I would advise searching for 'USB 3.0 issues on Lubuntu' which Lite is based on.

Ummm, as I said my USB 3.0 port is working just fine with Lite. Sees everything I plug into it right away with no issues...

NGIB wrote:

Swarfendor437 wrote:

NGIB wrote:My latest laptop has an internal USB 3.0 post and Zorin Lite sees it and uses it AOK. I didn't install any drivers or extra software...

Another crucial bit of information - Zorin Lite - I would advise searching for 'USB 3.0 issues on Lubuntu' which Lite is based on.

Ummm, as I said my USB 3.0 port is working just fine with Lite. Sees everything I plug into it right away with no issues...

That is how the kernel should work when it detects a USB 3 device. as it has support for it since 2.6(i think)

NGIB wrote:

Swarfendor437 wrote:

NGIB wrote:My latest laptop has an internal USB 3.0 post and Zorin Lite sees it and uses it AOK. I didn't install any drivers or extra software...

Another crucial bit of information - Zorin Lite - I would advise searching for 'USB 3.0 issues on Lubuntu' which Lite is based on.

Ummm, as I said my USB 3.0 port is working just fine with Lite. Sees everything I plug into it right away with no issues...

Oops! My bad! Sorry NGIB - thought I was answering the OP!

@GF,

did you check Dconf Editor as I suggested earlier?.

Regards Wolfman

Yeah they are set correctly.

I have two things for you to try out.
First try this.
When you insert the external hard drive and it does not get detected, open terminal and write:

Code:

sudo modprobe usb-storage

and hit <enter>
Wait for 4-5 seconds to see if it will get detected. If yes I will tell you how to make it permanent by loading the module at startup.


The second thing I want you to try (if the above does not work) is the following:
In terminal write

Code:

sudo gedit /etc/modprobe.d/blacklist.conf

In the file that will open, at the end, add the line:

blacklist uas

Save, exit, restart and see if your external HDD gets recognized better.

I think it is cause i use standby/sleep when i am away from the PC and when i wake up the PC the USB 3 does not re-start.

Is there a way to re-iniitialize the USB3 drivers?

As I said, try this when your usb drive is not recognized

sudo modprobe usb-storage

Did it

Also did the other thing the otherday as blacklist uas is in the list.

Did it work at the time you issued the command?

Followed your advice,
did sudo modprobe usb-storage

Nothing happened, drive didn't even spin up.
added blacklist uas to the list, rebooted and after work the next day the drive does not work.

Ok, you can undo the "blacklist uas" by just deleting the line in:
/etc/modprobe.d/blacklist.conf

Thnk it is the actual controller not restarting correctly cause at times i have to do a full shutdown to get it to work.