Sound issue in Zorin OS 6 Core

Yesterday there was no sound in my laptop. I have entered " killall pulseaudio " in the terminal, but it didn't solve the issue.
After it, I rebooted my laptop and sound went back to normal, but now, when I connect a headphone, the sound comes out from the headphone AND the speakers. Sound comes out only from the headphone if I manually make the change in the sound configurations.

Hi,

install the package "paman" (Pulse Audio Manager) and check the settings with that!, install via a terminal with the following command:

Code:

sudo apt-get install paman

You will find the Pulse Audio Manager once it is installed; under Sound and Video in the main apps menu.

See also:

viewtopic.php?f=6&t=2023

Regards Wolfman

I have installed it, but it didn't solve the problem. When I

Code:

killall pulseaudio

things get back to normal, but sometimes the issue happens again.

Hi, What sound chip is in the laptop? What audio packages do you have installed?

gqrodrigues wrote:I have installed it, but it didn't solve the problem. When I

Code:

killall pulseaudio

things get back to normal, but sometimes the issue happens again.

Hi,

do you have another soundcard like HDMI output on your PC, if you do and you are not using it, check Pulse Audio Manager again and disable it then let us know what happens!. You must check the output settings in Pulse and make sure it says "Analogue Output"!.


Regards Wolfman

I have followed the instructions from this topic and issue was solved

Hi,

glad to hear it, I will add that link to the thread about Pulse audio so it helps others.

Regards Wolfman

For some days the issue was solved, but now I am having trouble with speakers again. When I unplug the earphones there is no sound in the speakers.

Have you tried running:

Code:

sudo apt-get update && sudo apt-get dist-upgrade

to check for missing dependencies?

Swarfendor437 wrote:Have you tried running:

Code:

sudo apt-get update && sudo apt-get dist-upgrade

to check for missing dependencies?

I did run and I that's what I have found:

(translated)

libasound2-plugins:i386 : Depends: libjack-jackd2-0:i386 (>= 1.9.5~dfsg-14) but is isn't installed or
libjack-0.116:i386
E: Mismatched dependencies. Try using -f.

Hi, try this then:

Code:

sudo apt-get update -f && sudo apt-get dist-upgrade -f

This (-f) will 'force' the packages to be installed (hopefully!)

I have installed and rebooted, but the issue hasn't been solved yet. And now I have no sound even in the earphones. After

Code:

sudo alsa force-reload

sound is on, but when I turn the volume down or play something, sound is turned off.

Hi,

have you tried starting the Alsamixer tool?, open a terminal and type "alsamixer" and a window will open up, you must use the "Keyboard" to make changes, read the keyboard commands from the window!.

Code:

alsamixer

It is obvious that your card is working and is simply down to the settings being wrong!.

See also:

https://wiki.ubuntu.com/Audio/Alsamixer

Regards Wolfman