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[SOLVED] Wireless not working on my netbook

Raydee

Sat Apr 12, 2014 11:08:16 pm

A friend recently turned me onto Zorin so I installed it on three computers, one desktop a laptop and a netbook. I had no problems with the first two computers but the netbook is proving to be very difficult. The netbook is a HP Mini and I am running a dual boot with Zorin 6 and Windows XP. I have tried both the internal wireless card and an external wireless usb with no luck. I have done a lot of searching but so far I have not found the fix.

Here is my cards info if that will help:
ray@ray-HP-Mini-110-1000:~$ lspci -nn | grep 0280
01:00.0 Network controller [0280]: Broadcom Corporation BCM4312 802.11b/g LP-PHY [14e4:4315] (rev 01)
ray@ray-HP-Mini-110-1000:~$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 174f:1105 Syntek SM-MS/Pro-MMC-XD Card Reader
Bus 005 Device 002: ID 046d:c043 Logitech, Inc. MX320/MX400 Laser Mouse
ray@ray-HP-Mini-110-1000:~$ sudo lshw -c network
[sudo] password for ray:
*-network UNCLAIMED
description: Network controller
product: BCM4312 802.11b/g LP-PHY
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:01:00.0
version: 01
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress cap_list
configuration: latency=0
resources: memory:feafc000-feafffff
*-network
description: Ethernet interface
product: AR8132 Fast Ethernet
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:02:00.0
logical name: eth0
version: c0
serial: 00:25:b3:6f:51:1f
size: 100Mbit/s
capacity: 100Mbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress vpd bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=atl1c driverversion=1.0.1.0-NAPI duplex=full firmware=N/A ip=192.168.1.126 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s
resources: irq:43 memory:febc0000-febfffff ioport:ec80(size=128)
ray@ray-HP-Mini-110-1000:~$ sudo rfkill list all
1: hp-wifi: Wireless LAN
Soft blocked: no
Hard blocked: no
ray@ray-HP-Mini-110-1000:~$

Wolfman

Sun Apr 13, 2014 6:30:03 am

Hi,

do a forced update in case there are any missing dependencies with the following terminal command (Ctrl + Alt + t) and then restart your PC, do the update USING A NETWORK CABLE!:

Code:
sudo apt-get update && sudo apt-get dist-upgrade -f


See the update guide also and make sure that your software sources are set more or less per the guide!.

viewtopic.php?f=5&t=2247

Let us know if it helps. :D

Raydee

Sun Apr 13, 2014 11:16:23 am

Wolfman, thanks for the reply. I did follow your guide but unfortunately it did not work. Any other idea's?

Wolfman

Sun Apr 13, 2014 12:03:24 pm

Hi,

wait for Madvinegar as he is the resident WiFi expert, sorry it didn't work out, he will be able to help you for sure!.

Raydee

Sun Apr 13, 2014 2:54:47 pm

Ok thanks again.

Wolfman

Mon Apr 14, 2014 6:05:14 am

Hi,

in the meantime, check this out:

https://help.ubuntu.com/community/WifiD ... otingGuide

madvinegar

Mon Apr 14, 2014 7:17:01 am

Your internal card should work just fine.
Plug an ethernet cable to get internet, open terminal and write the following commands the one after the other, pressing <enter> after each one.

sudo apt-get install bcmwl-kernel-source
sudo modprobe -r wl
sudo modprobe wl

Wait for 5 seconds and then check if your wireless is up and running. A reboot may be required.

Raydee

Mon Apr 14, 2014 9:44:25 am

ray@ray-HP-Mini-110-1000:~$ sudo apt-get install bcmwl-kernel-source
[sudo] password for ray:
Reading package lists... Done
Building dependency tree
Reading state information... Done
bcmwl-kernel-source is already the newest version.
The following packages were automatically installed and are no longer required:
language-pack-zh-hans gir1.2-json-1.0 kde-l10n-de gir1.2-timezonemap-1.0
language-pack-kde-de language-pack-kde-en language-pack-de-base
linux-headers-3.2.0-37 language-pack-kde-zh-hans language-pack-kde-en-base
kde-l10n-engb linux-headers-3.2.0-37-generic-pae language-pack-kde-de-base
kde-l10n-zhcn gir1.2-xkl-1.0 firefox-locale-de language-pack-zh-hans-base
firefox-locale-zh-hans language-pack-de language-pack-kde-zh-hans-base
Use 'apt-get autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 1 not upgraded.
ray@ray-HP-Mini-110-1000:~$ sudo modprobe -r wl
FATAL: Module wl not found.
ray@ray-HP-Mini-110-1000:~$

madvinegar

Mon Apr 14, 2014 10:47:01 am

Give the following commands:

sudo apt-get update
sudo apt-get -y upgrade
sudo apt-get install --reinstall bcmwl-kernel-source

Reboot and then post back the result of the following command:
dmesg | grep wl

Raydee

Mon Apr 14, 2014 10:04:21 pm

ray@ray-HP-Mini-110-1000:~$ dmesg | grep wl
[ 0.000000] DMI: Hewlett-Packard HP Mini 110-1000/308F, BIOS 308F0 Ver. F.07 06/18/2009
ray@ray-HP-Mini-110-1000:~$

madvinegar

Tue Apr 15, 2014 6:12:28 am

For some reason, even if we install the wl module, it does not show...
What happens if you run
Code:
sudo modprobe wl


If it works, run the following command and reboot:
Code:
echo 'wl' | sudo tee -a /etc/modules



If it does not work, please post back the result of
Code:
lsmod


Also, could you also show to me the contents of
Code:
sudo gedit /etc/modprobe.d/blacklist.conf

Raydee

Tue Apr 15, 2014 9:04:46 pm

ray@ray-HP-Mini-110-1000:~$ sudo modprobe wl
[sudo] password for ray:
FATAL: Module wl not found.
ray@ray-HP-Mini-110-1000:~$ lsmod
Module Size Used by
joydev 17393 0
hp_wmi 13652 0
sparse_keymap 13658 1 hp_wmi
dm_multipath 22747 0
uvcvideo 67203 0
videodev 86588 1 uvcvideo
psmouse 96744 0
snd_hda_codec_idt 60251 1
serio_raw 13027 0
snd_hda_intel 32719 3
snd_hda_codec 109562 2 snd_hda_codec_idt,snd_hda_intel
snd_hwdep 13276 1 snd_hda_codec
snd_pcm 80916 2 snd_hda_intel,snd_hda_codec
snd_seq_midi 13132 0
snd_rawmidi 25424 1 snd_seq_midi
snd_seq_midi_event 14475 1 snd_seq_midi
rfcomm 38139 0
bnep 17830 2
bluetooth 158447 10 rfcomm,bnep
parport_pc 32114 0
ppdev 12849 0
snd_seq 51592 2 snd_seq_midi,snd_seq_midi_event
snd_timer 28931 2 snd_pcm,snd_seq
snd_seq_device 14172 3 snd_seq_midi,snd_rawmidi,snd_seq
snd 62218 15 snd_hda_codec_idt,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
mac_hid 13077 0
binfmt_misc 17292 1
soundcore 14635 1 snd
snd_page_alloc 14115 2 snd_hda_intel,snd_pcm
lp 17455 0
parport 40930 3 parport_pc,ppdev,lp
dm_raid45 76451 0
xor 25987 1 dm_raid45
dm_mirror 21822 0
dm_region_hash 16100 1 dm_mirror
dm_log 18193 3 dm_raid45,dm_mirror,dm_region_hash
btrfs 638387 0
zlib_deflate 26622 1 btrfs
libcrc32c 12543 1 btrfs
atl1c 36718 0
i915 428282 3
wmi 18744 1 hp_wmi
drm_kms_helper 45466 1 i915
drm 197641 4 i915,drm_kms_helper
i2c_algo_bit 13199 1 i915
video 19115 1 i915
zram 18193 1
ray@ray-HP-Mini-110-1000:~$ sudo gedit /etc/modprobe.d/blacklist.conf

(gedit:3206): Gtk-WARNING **: Theme parsing error: gtk-widgets.css:994:22: Not a valid image

(gedit:3206): Gtk-WARNING **: Theme parsing error: gtk-widgets.css:1001:22: Not a valid image

(gedit:3206): Gtk-WARNING **: Theme parsing error: nautilus.css:10:20: Not using units is deprecated. Assuming 'px'.

(gedit:3206): Gtk-WARNING **: Theme parsing error: nautilus.css:18:20: Not using units is deprecated. Assuming 'px'.

(gedit:3206): Gtk-WARNING **: Theme parsing error: nautilus.css:28:20: Not using units is deprecated. Assuming 'px'.

(gedit:3206): Gtk-WARNING **: Theme parsing error: nautilus.css:31:0: 'sideb' is not a valid property name



# This file lists those modules which we don't want to be loaded by
# alias expansion, usually so some other driver will be loaded for the
# device instead.

# evbug is a debug tool that should be loaded explicitly
blacklist evbug

# these drivers are very simple, the HID drivers are usually preferred
blacklist usbmouse
blacklist usbkbd

# replaced by e100
blacklist eepro100

# replaced by tulip
blacklist de4x5

# causes no end of confusion by creating unexpected network interfaces
blacklist eth1394

# snd_intel8x0m can interfere with snd_intel8x0, doesn't seem to support much
# hardware on its own (Ubuntu bug #2011, #6810)
blacklist snd_intel8x0m

# Conflicts with dvb driver (which is better for handling this device)
blacklist snd_aw2

# causes failure to suspend on HP compaq nc6000 (Ubuntu: #10306)
blacklist i2c_i801

# replaced by p54pci
blacklist prism54

# replaced by b43 and ssb.
blacklist bcm43xx

# most apps now use garmin usb driver directly (Ubuntu: #114565)
blacklist garmin_gps

# replaced by asus-laptop (Ubuntu: #184721)
blacklist asus_acpi

# low-quality, just noise when being used for sound playback, causes
# hangs at desktop session start (Ubuntu: #246969)
blacklist snd_pcsp

# ugly and loud noise, getting on everyone's nerves; this should be done by a
# nice pulseaudio bing (Ubuntu: #77010)
blacklist pcspkr

# EDAC driver for amd76x clashes with the agp driver preventing the aperture
# from being initialised (Ubuntu: #297750). Blacklist so that the driver
# continues to build and is installable for the few cases where its
# really needed.
blacklist amd76x_edac

madvinegar

Wed Apr 16, 2014 6:23:17 am

Ok, lets try again from the beginning. A new and clean install of wl.

Plug an ethernet cable to get internet and in terminal give
Code:
sudo apt-get remove --purge bcmwl-kernel-source

Reboot.
Then in terminal give again:
Code:
sudo apt-get install bcmwl-kernel-source

Unplug the ethernet cable, reboot and see if your wireless is working.

Raydee

Wed Apr 16, 2014 9:46:12 am

Nope still nothing, its not showing that there is wireless at all.

madvinegar

Wed Apr 16, 2014 10:18:22 am

This is very strange.
I would like to try something else just to see if the problem has to do with any settings you have made.
Do you still have the live CD/USB of Zorin that you used to do the installation?
Can you boot into Zorin using the live CD/USB, plug an ethernet cable and then run the following commands in terminal?

sudo apt-get install bcmwl-kernel-source
sudo modprobe -r wl
sudo modprobe wl

If the wireless will work, there must be something wrong with your installation.

Raydee

Wed Apr 16, 2014 6:55:46 pm

Ok I will try that when I get home from work. If that doesn't work I will try a full reinstall. Can I completely remove the Zorin OS and leave my windows installation intact? I read something about using the Windows CD to do this but my Netbook never came with a CD.

Raydee

Wed Apr 16, 2014 8:24:20 pm

madvinegar wrote:This is very strange.
I would like to try something else just to see if the problem has to do with any settings you have made.
Do you still have the live CD/USB of Zorin that you used to do the installation?
Can you boot into Zorin using the live CD/USB, plug an ethernet cable and then run the following commands in terminal?

sudo apt-get install bcmwl-kernel-source
sudo modprobe -r wl
sudo modprobe wl

If the wireless will work, there must be something wrong with your installation.

Ok that did not work either, I guess I will completely reinstall the OS and see what happens.

Raydee

Thu Apr 17, 2014 9:57:15 am

It looks like a full reinstall did the trick. I finaly have internet now.

madvinegar

Thu Apr 17, 2014 10:03:32 am

I was sure about the instructions I gave you. Your card works with the wl driver.
I suppose there was something wrong with your installation.

Glad you got it working.

Raydee

Thu Apr 17, 2014 8:46:22 pm

madvinegar wrote:I was sure about the instructions I gave you. Your card works with the wl driver.
I suppose there was something wrong with your installation.

Glad you got it working.

Yeah thanks for the help.

Anonymous

Thu Apr 17, 2014 9:32:34 pm

Nice that wifi works.

There is however a simpler way to get it working with that Broadcom Corporation BCM4312 802.11b/g LP-PHY.. shipset

sudo apt-get purge bcmwl-kernel-source

sudo apt-get install linux-firmware-nonfree

reboot and internal wifi works.