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Old Zorin Forum archive → Help and Support

[SOLVED] Simple Scan

Tea

Tue Apr 15, 2014 3:33:49 pm

When I try to use Simple Scan I get a warning sign that says "No scanners detected" Be sure your scanner is connected and powered on. IT IS! I need to make a slide show for my son's High School graduation which involves scanning lots of pictures. HELP!

Tea

Tue Apr 15, 2014 3:44:39 pm

I have already went to the Document>Preferences part of the scanning program to select the scanner but, it doesn't have anywhere for me to select a scanner and I am unable to type one in.

Wolfman

Wed Apr 16, 2014 3:28:27 pm

Hi,

what make and model of scanner is it?.

Tea

Thu Apr 17, 2014 2:48:17 pm

It is an HP B210 Photosmart Plus

Swarfendor437

Thu Apr 17, 2014 3:02:38 pm

Hi Tea, well it would appear that it is supported, as Zorin 8 is built around Ubuntu 13.10:

http://hplipopensource.com/hplip-web/mo ... eries.html

Have you installe the HPLIP packages in 'Synaptic Package Manager'? as it would appear it is reliant on that (Menu | System Tools | Administration | Synaptic Package Manager - and search for 'hplip' - you may also see what an 'hp' search brings back in case additional packages are also needed - won't hurt! :D

Tea

Thu Apr 17, 2014 3:15:11 pm

I did as you said and this is what appears:
There are green boxes next to the following: hplip and hplip-data

There aren't green boxes by hplip-dbg, hplip-doc, hplip-gui

Does this help?

Tea

Thu Apr 17, 2014 3:40:06 pm

I can print from my printer but I cannot scan.

Swarfendor437

Thu Apr 17, 2014 5:25:58 pm

HI again, Well if they are green squares then they are installed. What happens if you check the other ones that aren't and click on 'Apply' - what happens then?

Tea

Thu Apr 17, 2014 5:54:17 pm

They are now being installed.

Tea

Thu Apr 17, 2014 5:56:20 pm

Now it shows that they are installed so now I am going to try the Simple Scan again.

Tea

Thu Apr 17, 2014 5:57:39 pm

I suppose I have to restart the computer before I can try to scan, right?

Swarfendor437

Thu Apr 17, 2014 6:00:53 pm

Just found this!

http://ubuntuforums.org/showthread.php?t=1910222

Just posted this after your last response - please read the entire thread!

Tea

Thu Apr 17, 2014 6:05:16 pm

YAY!!! It is working!! Thank you soooooo much!!

Swarfendor437

Thu Apr 17, 2014 8:38:37 pm

Tea wrote:YAY!!! It is working!! Thank you soooooo much!!


(Pays 60 blue jewels to self - don't tell my blue jewel credit manager! :D )