wifi connection not working

Hello. I am new to Zorin/Ubuntu. I recently installed Zorin 8 on my laptop I have an odd problem with my wifi connection at home. My computer connects, but loads no web pages. All my other devices are working, and the laptop connected to a wifi connection elsewhere. If I use my phone as a hotspot (at home) the connection between the laptop and my home wifi works (with the phone as intermediary). I have no idea how to even begin evaluating this issue.

Try changing channel on you router or method of connection (b+g+n) etc.

Also, maybe you should try changing the encryprion method on your router i.e. from wpa to wep and see if that helps.

And how would I do that from Zorin?

schumacher wrote:And how would I do that from Zorin?

Hi,

every router has an access IP address, connect your PC to your router WITH A NETWORK CABLE and type in the address bar of your web browser something like the following: 192.168.2.1 and this will access the routers menu.

You need to check the routers make and model and find out wht IP address your partiticular router has, they vary a lot from model to model and make to make!.

To follow on from Wolfman, useful site here:

http://www.routeripaddress.com/brands/

Hi guys. Thanks, this turned out to be very easy. When I accessed my router settings - following the address suggested by Wolfman - the security of the WIFI was set to WPA2-PSK. I remembered that for my wifi settings in zorin I could only choose to set it to WPA & WPA2 Personal, not just to WPA2. I changed my router settings to WPA & WPA2 Personal and it worked immediately.

Thanks for the suggestions.

Swarfendor437 wrote:To follow on from Wolfman, useful site here:

http://www.routeripaddress.com/brands/

Very useful website Swarf!.

Hi Wolfman, that's the beauty of 'duckduckgo'!

Okay, internet works maybe 1 out of 10 times. Most of times fails to make connection. Changing the security settings does not work. What's wrong?

Please post back the following terminal results:

lspci -nn | grep 0280
lspci -nnk | grep -iA2 net
lsmod

ok here goes

schumacher@Ramses2:~$ lspci -nn |grep 0280
02:00.0 Network controller [0280]: Intel Corporation PRO/Wireless 5100 AGN [Shiloh] Network Connection [8086:4237]
schumacher@Ramses2:~$ lspci -nnk |grep -ia2 net
00:02.1 Display controller [0380]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a43] (rev 07)
Subsystem: Hewlett-Packard Company Device [103c:30e1]
00:19.0 Ethernet controller [0200]: Intel Corporation 82567LM Gigabit Network Connection [8086:10f5] (rev 03)
Subsystem: Hewlett-Packard Company Device [103c:30e1]
Kernel driver in use: e1000e
--
Subsystem: Hewlett-Packard Company Device [103c:30e1]
Kernel driver in use: ata_piix
02:00.0 Network controller [0280]: Intel Corporation PRO/Wireless 5100 AGN [Shiloh] Network Connection [8086:4237]
Subsystem: Intel Corporation WiFi Link 5100 AGN [8086:1211]
Kernel driver in use: iwlwifi
schumacher@Ramses2:~$ lsmod
Module Size Used by
parport_pc 31981 0
ppdev 17391 0
rfcomm 53664 0
bnep 18959 2
bluetooth 323656 10 bnep,rfcomm
binfmt_misc 13140 1
ip6t_REJECT 12826 1
xt_hl 12465 6
ip6t_rt 13259 3
nf_conntrack_ipv6 18414 9
nf_defrag_ipv6 26070 1 nf_conntrack_ipv6
coretemp 13195 0
ipt_REJECT 12485 1
xt_LOG 17446 8
xt_limit 12541 11
snd_hda_codec_analog 75656 1
xt_tcpudp 12756 18
kvm 368975 0
xt_addrtype 12563 4
arc4 12536 2
nf_conntrack_ipv4 14492 9
hp_wmi 13702 0
nf_defrag_ipv4 12649 1 nf_conntrack_ipv4
iwldvm 219872 0
sparse_keymap 13708 1 hp_wmi
xt_conntrack 12664 18
ip6table_filter 12711 1
snd_hda_intel 42658 2
ip6_tables 17819 1 ip6table_filter
mac80211 517444 1 iwldvm
snd_hda_codec 164003 2 snd_hda_intel,snd_hda_codec_analog
dm_multipath 22402 0
nf_conntrack_netbios_ns 12585 0
tpm_infineon 17164 0
snd_hwdep 13272 1 snd_hda_codec
nf_conntrack_broadcast 12541 1 nf_conntrack_netbios_ns
uvcvideo 71309 0
nf_nat_ftp 12645 0
snd_pcm 89488 2 snd_hda_codec,snd_hda_intel
scsi_dh 14458 1 dm_multipath
nf_nat 25588 1 nf_nat_ftp
videobuf2_vmalloc 13048 1 uvcvideo
snd_page_alloc 14230 2 snd_pcm,snd_hda_intel
nf_conntrack_ftp 14056 1 nf_nat_ftp
videobuf2_memops 13170 1 videobuf2_vmalloc
snd_seq_midi 13132 0
nf_conntrack 82913 8 nf_nat_ftp,nf_conntrack_netbios_ns,nf_nat,xt_conntrack,nf_conntrack_broadcast,nf_conntrack_ftp,nf_conntrack_ipv4,nf_conntrack_ipv6
videobuf2_core 39125 1 uvcvideo
snd_seq_midi_event 14475 1 snd_seq_midi
iptable_filter 12706 1
iwlwifi 147801 1 iwldvm
videodev 107508 2 uvcvideo,videobuf2_core
snd_rawmidi 25094 1 snd_seq_midi
ip_tables 17987 1 iptable_filter
snd_seq 55383 2 snd_seq_midi_event,snd_seq_midi
microcode 18894 0
snd_seq_device 14137 3 snd_seq,snd_rawmidi,snd_seq_midi
joydev 17097 0
hp_accel 25756 0
snd_timer 24447 2 snd_pcm,snd_seq
x_tables 22067 13 ip6table_filter,xt_hl,ip_tables,xt_tcpudp,xt_limit,xt_conntrack,xt_LOG,iptable_filter,ip6t_rt,ipt_REJECT,ip6_tables,xt_addrtype,ip6t_REJECT
snd 60790 14 snd_hwdep,snd_timer,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device,snd_hda_codec_analog,snd_seq_midi
cfg80211 401762 3 iwlwifi,mac80211,iwldvm
soundcore 12600 1 snd
psmouse 90642 0
lis3lv02d 19500 1 hp_accel
input_polldev 13648 1 lis3lv02d
serio_raw 13189 0
lpc_ich 16864 0
tpm_tis 18563 0
mac_hid 13037 0
lp 13299 0
parport 40795 3 lp,ppdev,parport_pc
btrfs 808940 0
zlib_deflate 26445 1 btrfs
raid6_pq 97455 1 btrfs
libcrc32c 12543 1 btrfs
dm_raid45 75297 0
xor 26221 2 btrfs,dm_raid45
dm_mirror 21715 0
dm_region_hash 15984 1 dm_mirror
dm_log 18072 3 dm_region_hash,dm_mirror,dm_raid45
ses 13075 0
enclosure 14698 1 ses
hid_sunplus 12554 0
usbhid 47361 0
hid 87370 2 hid_sunplus,usbhid
usb_storage 48294 1
firewire_ohci 35463 0
firewire_core 57656 1 firewire_ohci
sdhci_pci 18456 0
sdhci 37644 1 sdhci_pci
i915 594547 3
crc_itu_t 12627 1 firewire_core
i2c_algo_bit 13197 1 i915
video 18777 1 i915
drm_kms_helper 46867 1 i915
wmi 18590 1 hp_wmi
drm 242400 4 i915,drm_kms_helper
e1000e 223181 0
ptp 18156 1 e1000e
pps_core 18546 1 ptp

Ok try this. In terminal run:

echo 'options iwlwifi nohwcrypt=1' | sudo tee -a /etc/modprobe.d/iwlwifi.conf

Reboot and see if that helped.

I tried this and rebooted but nothing changes.