USB problem

Hi i have just bought a new mouse which works on windows OK, but will not work on under Zorin 6.
i type lspci in terminal i get.
[Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 1e7d:2c2e ROCCAT
Bus 005 Device 002: ID 046d:c00b Logitech, Inc. MouseMan Wheel]

Is it possible that Zorin is not reporting the correct usb type.

i have just checked Roccat's site and it says the mouse needs usb 2, i have tried all the usb ports to try and find the [Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub, but none work

many thanks
Rother

Hi,

run this terminal (Ctrl + Alt + t) command then restart and see if it helps:

Code:

sudo apt-get update && sudo apt-get dist-upgrade -f

Thanks Wolfman
just tried as you said no change.
i previously checked the bios where it says they are all usb 2.
It is an old barebones box.
Rother

Hi,

I can really only suggest you try updating to version 8 or Zorin Lite!.

If i run version 8 from a live dvd,would that be the same as installing it.

I think it is a hardware problem as i have LxLe installed on same drive and mouse doesnot work with that.
Rother

what version of LXLE?.

Hi
this is the sys info, it says : Ubuntu 12.04.4 LTS, i see that it lists the Roccat mouse

[-Computer-
Processor : Intel(R) Pentium(R) 4 CPU 2.66GHz
Memory : 1024MB (364MB used)
Operating System : Ubuntu 12.04.4 LTS
User Name : rother
Date/Time : Sun 04 May 2014 08:00:02 AM BST
-Display-
Resolution : 1280x1024 pixels
OpenGL Renderer : Gallium 0.4 on ATI RV350
X11 Vendor : The X.Org Foundation
-Multimedia-
Audio Adapter : ICH4 - Intel ICH5
Audio Adapter : Bt87x - Brooktree Bt878
-Input Devices-
Power Button
Power Button
AT Translated Set 2 keyboard
Logitech USB Mouse
ROCCAT ROCCAT Lua
ImPS/2 Generic Wheel Mouse
-Printers (CUPS)-
Brother-MFC-465CN : <i>Default</i>
PDF
-SCSI Disks-
LITE-ON DVDRW LH-20A1H
ATA MAXTOR STM350032
]
Rother

Rother49 wrote:If i run version 8 from a live dvd,would that be the same as installing it.

I think it is a hardware problem as i have LxLe installed on same drive and mouse doesnot work with that.
Rother

Hi Rother,

running a live CD is really not the same as an install, you have the latest version of LXLE but it uses the lower kernels, I would try a version Of Zorin Lite and see if that helps as it has the latest kernels!.

Hi
i have just run the zorin 6 live dvd i did the install from, the mouse works with the live cd, i also tried the live cd of lxle the same there the mouse works.
when you say Zorin lite do you mean do a full install
Rother

Hi,

if it is working (the mouse) with both live CD's then the problem is most likely that you plugged in the newer mouse after you did the install and that is why it cannot find it correctly because it is using other drivers!.

Open Startup Applications > Add and enter the following details and save it:

Name:
Check for new hardware drivers

Command:

Code:

sh -c 'test -e /var/cache/jockey/check || exec jockey-gtk --check'

Comment:
Notify about new hardware drivers available for the system

Then restart and see if you get any new messages about new hardware!.

Hi
on reboot nothing came on screen saying it had found new drivers.
Rother

Hi Wolfman
thanks again it is working now, i had these two Roccat Tools and roccat-kmod-dkms
installed as per this website https://launchpad.net/~berfenger/+archive/roccat
I uninstalled them and did a reboot and mouse works, should i now reinstall these 2 items esp. the tools as it makes it possible to adjust the mouse.
Rother

Wolfman
how do i do this in LxLe

Open Startup Applications > Add and enter the following details and save it:

Name:
Check for new hardware drivers

Command:

Code: Select all
sh -c 'test -e /var/cache/jockey/check || exec jockey-gtk --check'



Comment:
Notify about new hardware drivers available for the system

Then restart and see if you get any new messages about new hardware!.

it doesnot have the Open Startup Applications > Add

Rother

Hi,

sorry; I forgot you were using an LXDE version!.

install the package "gnome-settings-daemon" (AKA Startup Applications) and then add it to your panel then do what I said before!.

Code:

sudo apt-get install gnome-settings-daemon

You might need gnome-settings-bin and gnome-settings-common too?.