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Just installed. Cannot connect to Internet

Kooky_Lukey

Fri Jun 27, 2014 1:49:57 am

Hey all,

I just installed Zorin 8, I was on Ubuntu 14.04. When I was in installation, I could not connect to wifi and when everything was installed I still cannot. I have read a bunch of other threads and can't seem to get anywhere. I have copy and pasted the four commands that most people ask for at first. Already tried rebooting and normal troubleshooting things. Thanks for all help, it is greatly appreciated.

lspci -nn

00:00.0 Host bridge [0600]: Intel Corporation 3rd Gen Core processor DRAM Controller [8086:0154] (rev 09)
00:02.0 VGA compatible controller [0300]: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09)
00:14.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller [8086:1e31] (rev 04)
00:16.0 Communication controller [0780]: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 [8086:1e3a] (rev 04)
00:1a.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 [8086:1e2d] (rev 04)
00:1b.0 Audio device [0403]: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller [8086:1e20] (rev 04)
00:1c.0 PCI bridge [0604]: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 [8086:1e10] (rev c4)
00:1c.1 PCI bridge [0604]: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 [8086:1e12] (rev c4)
00:1d.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 [8086:1e26] (rev 04)
00:1f.0 ISA bridge [0601]: Intel Corporation HM76 Express Chipset LPC Controller [8086:1e59] (rev 04)
00:1f.2 SATA controller [0106]: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] [8086:1e03] (rev 04)
00:1f.3 SMBus [0c05]: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller [8086:1e22] (rev 04)
01:00.0 Ethernet controller [0200]: Qualcomm Atheros AR8161 Gigabit Ethernet [1969:1091] (rev 08)
02:00.0 Network controller [0280]: Intel Corporation Centrino Wireless-N 2200 [8086:0891] (rev c4)

lsusb

Bus 002 Device 003: ID 04f2:b2e1 Chicony Electronics Co., Ltd
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

sudo lshw -c network

*-network
description: Ethernet interface
product: AR8161 Gigabit Ethernet
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:01:00.0
logical name: eth0
version: 08
serial: dc:0e:a1:ea:cf:3f
size: 1Gbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi msix bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=alx duplex=full ip=10.0.1.55 latency=0 link=yes multicast=yes port=twisted pair speed=1Gbit/s
resources: irq:46 memory:e0500000-e053ffff ioport:2000(size=128)
*-network
description: Wireless interface
product: Centrino Wireless-N 2200
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:02:00.0
logical name: wlan0
version: c4
serial: 9c:4e:36:14:06:d0
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=iwlwifi driverversion=3.11.0-17-generic firmware=18.168.6.1 latency=0 link=no multicast=yes wireless=IEEE 802.11bgn
resources: irq:45 memory:e0400000-e0401fff

sudo rfkill list all

0: ideapad_wlan: Wireless LAN
Soft blocked: no
Hard blocked: no
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no

Swarfendor437

Fri Jun 27, 2014 11:56:53 am

Hi, is it possible at all to make a wired connection while you install? Zorin 8 is very close to end of life - I would try Zorin 9 but with a wired connection to ensure all packages get downloaded.

madvinegar

Fri Jun 27, 2014 12:55:02 pm

Your card is:
Intel Corporation Centrino Wireless-N 2200 [8086:0891] (rev c4)


And it seems that also the correct driver (iwlwifi) is loaded:
configuration: broadcast=yes driver=iwlwifi driverversion=3.11.0-17-generic firmware=18.168.6.1 latency=0 link=no multicast=yes wireless=IEEE 802.11bgn


Are you sure you cannot connect to the internet? Have you clicked on the network manager to verify that the "enable wireless network" is checked?

Also what happens if you run in terminal:
Code:
sudo modprobe -r iwlwifi
sudo modprove iwlwifi


After running the 2nd command wait 5-6 seconds and check if your laptop can pick up wireless networks.

Linx

Sat Jul 05, 2014 7:35:00 pm

From your output everything looks fine.

Does your computer see the other wireless networks at all?
Do you get an error message, pop up, anything?
What exactly are you doing when you attempt to connect?