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(solved) Wi-Fi not working on HP Pavillion g6

hpuser

Thu Sep 04, 2014 10:16:13 am

Hi,
I've just installed Zorin OS Ultimate on my HP Pavillion g6 laptop, however networking is not working.
I tried seeing if there was any additional drivers, but there were none. Wi-Fi on Ubuntu was working perfectly.

Commands I ran:

lspci -nn:
Code:
00:00.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 12h Processor Root Complex [1022:1705]
00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Sumo [Radeon HD 6480G] [1002:9648]
00:01.1 Audio device [0403]: Advanced Micro Devices, Inc. [AMD/ATI] BeaverCreek HDMI Audio [Radeon HD 6500D and 6400G-6600G series] [1002:1714]
00:04.0 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Family 12h Processor Root Port [1022:1709]
00:05.0 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Family 12h Processor Root Port [1022:170a]
00:06.0 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Family 12h Processor Root Port [1022:170b]
00:11.0 SATA controller [0106]: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] [1022:7804]
00:12.0 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] FCH USB OHCI Controller [1022:7807] (rev 11)
00:12.2 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] FCH USB EHCI Controller [1022:7808] (rev 11)
00:13.0 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] FCH USB OHCI Controller [1022:7807] (rev 11)
00:13.2 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] FCH USB EHCI Controller [1022:7808] (rev 11)
00:14.0 SMBus [0c05]: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller [1022:780b] (rev 13)
00:14.2 Audio device [0403]: Advanced Micro Devices, Inc. [AMD] FCH Azalia Controller [1022:780d] (rev 01)
00:14.3 ISA bridge [0601]: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge [1022:780e] (rev 11)
00:14.4 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] FCH PCI Bridge [1022:780f] (rev 40)
00:16.0 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] FCH USB OHCI Controller [1022:7807] (rev 11)
00:16.2 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] FCH USB EHCI Controller [1022:7808] (rev 11)
00:18.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 0 [1022:1700] (rev 43)
00:18.1 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 1 [1022:1701]
00:18.2 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 2 [1022:1702]
00:18.3 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 3 [1022:1703]
00:18.4 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 4 [1022:1704]
00:18.5 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 6 [1022:1718]
00:18.6 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 5 [1022:1716]
00:18.7 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 7 [1022:1719]
01:00.0 Network controller [0280]: Qualcomm Atheros AR9485 Wireless Network Adapter [168c:0032] (rev 01)
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 05)
03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5209 PCI Express Card Reader [10ec:5209] (rev 01)


sudo lshw -c network:
Code:
PCI (sysfs)
  *-network DISABLED     
       description: Wireless interface
       product: AR9485 Wireless Network Adapter
       vendor: Qualcomm Atheros
       physical id: 0
       bus info: pci@0000:01:00.0
       logical name: wlan0
       version: 01
       serial: 74:de:2b:2f:b2:56
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical wireless
       configuration: broadcast=yes driver=ath9k driverversion=3.13.0-32-generic firmware=N/A latency=0 link=no multicast=yes wireless=IEEE 802.11bgn
       resources: irq:16 memory:f0200000-f027ffff memory:f0400000-f040ffff
  *-network
       description: Ethernet interface
       product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: eth0
       version: 05
       serial: 44:1e:a1:e0:6a:46
       size: 10Mbit/s
       capacity: 100Mbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl_nic/rtl8105e-1.fw latency=0 link=no multicast=yes port=MII speed=10Mbit/s
       resources: irq:40 ioport:2000(size=256) memory:f0004000-f0004fff memory:f0000000-f0003fff


sudo rfkill list all:
Code:
0: phy0: Wireless LAN
   Soft blocked: no
   Hard blocked: yes
1: hp-wifi: Wireless LAN
   Soft blocked: no
   Hard blocked: yes


Any help would be appreciated. Thanks.

madvinegar

Thu Sep 04, 2014 11:46:47 am

It says that the wireless is hard-blocked.

This means that it is off by a physical switch/button or from a key combination (i.e. Fn+F2), or disabled in BIOS.

Check all the above and set it to ON.

hpuser

Thu Sep 04, 2014 11:52:54 am

madvinegar wrote:It says that the wireless is hard-blocked.

This means that it is off by a physical switch/button or from a key combination (i.e. Fn+F2), or disabled in BIOS.

Check all the above and set it to ON.


None of those worked (except the BIOS didn't have anything about networking). Any other suggestions?

madvinegar

Thu Sep 04, 2014 12:34:51 pm

I think that your laptop (HP g6) turns the wifi ON by pressing F12 or Fn+F12. Am I correct?

hpuser

Thu Sep 04, 2014 12:37:59 pm

madvinegar wrote:I think that your laptop (HP g6) turns the wifi ON by pressing F12 or Fn+F12. Am I correct?

Nope, tried it. I turns on by using the switch or using the OS (but isn't working on Zorin)

madvinegar

Thu Sep 04, 2014 12:46:27 pm

Try this:

sudo rfkill unblock all
sudo /etc/init.d/networking restart
sudo reboot

Also, enter in BIOS, set all settings to default, save, exit and boot.

hpuser

Thu Sep 04, 2014 12:50:02 pm

madvinegar wrote:Try this:

sudo rfkill unblock all
sudo /etc/init.d/networking restart
sudo reboot

Also, enter in BIOS, set all settings to default, save, exit and boot.


Thanks so much! That worked.

madvinegar

Fri Sep 05, 2014 6:04:55 am

Great. Glad I helped.

Swarfendor437

Fri Sep 05, 2014 12:08:06 pm

Another 60 blue ones for madvinegar! ;)