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Wireless and Ethernet not working on new Zorin OS install

bd6417

Mon Sep 08, 2014 12:44:24 am

I'm new to the world of Zorin, a Windows XP migrant. Trying to install 32 bit Zorin 9 on my Dell Latitude D830. Problem is I can't get an internet connection. Wifi (Broadcom) not working and when I connect an ethernet cable I get nothing. I'm typing this on another computer. I ran some commands I saw on this website and pasted them below, please help!

lspci -nn
00:00.0 Host bridge [0600]: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub [8086:2a00] (rev 0c)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) [8086:2a02] (rev 0c)
00:02.1 Display controller [0380]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (secondary) [8086:2a03] (rev 0c)
00:1a.0 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 [8086:2834] (rev 02)
00:1a.1 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 [8086:2835] (rev 02)
00:1a.7 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 [8086:283a] (rev 02)
00:1b.0 Audio device [0403]: Intel Corporation 82801H (ICH8 Family) HD Audio Controller [8086:284b] (rev 02)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 [8086:283f] (rev 02)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 [8086:2841] (rev 02)
00:1c.3 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 4 [8086:2845] (rev 02)
00:1c.5 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 6 [8086:2849] (rev 02)
00:1d.0 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 [8086:2830] (rev 02)
00:1d.1 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 [8086:2831] (rev 02)
00:1d.2 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 [8086:2832] (rev 02)
00:1d.7 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 [8086:2836] (rev 02)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev f2)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801HM (ICH8M) LPC Interface Controller [8086:2815] (rev 02)
00:1f.1 IDE interface [0101]: Intel Corporation 82801HM/HEM (ICH8M/ICH8M-E) IDE Controller [8086:2850] (rev 02)
00:1f.2 IDE interface [0101]: Intel Corporation 82801HM/HEM (ICH8M/ICH8M-E) SATA Controller [IDE mode] [8086:2828] (rev 02)
00:1f.3 SMBus [0c05]: Intel Corporation 82801H (ICH8 Family) SMBus Controller [8086:283e] (rev 02)
03:01.0 CardBus bridge [0607]: O2 Micro, Inc. Cardbus bridge [1217:7135] (rev 21)
03:01.4 FireWire (IEEE 1394) [0c00]: O2 Micro, Inc. Firewire (IEEE 1394) [1217:00f7] (rev 02)
09:00.0 Ethernet controller [0200]: Broadcom Corporation NetXtreme BCM5755M Gigabit Ethernet PCI Express [14e4:1673] (rev 02)
0c:00.0 Network controller [0280]: Broadcom Corporation BCM4311 802.11a/b/g [14e4:4312] (rev 01)

lsusb
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 003: ID 0483:2016 STMicroelectronics Fingerprint Reader
Bus 007 Device 004: ID 0b97:7772 O2 Micro, Inc. OZ776 CCID Smartcard Reader
Bus 007 Device 002: ID 0b97:7761 O2 Micro, Inc. Oz776 1.1 Hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub


sudo lshw -c network
*-network
description: Network controller
product: BCM4311 802.11a/b/g
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:0c:00.0
version: 01
width: 32 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=b43-pci-bridge latency=0
resources: irq:17 memory:fe8fc000-fe8fffff
*-network
description: Ethernet interface
product: NetXtreme BCM5755M Gigabit Ethernet PCI Express
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:09:00.0
logical name: eth0
version: 02
serial: 00:1c:23:89:e6:51
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.134 firmware=5755m-v3.29 latency=0 link=no multicast=yes port=twisted pair
resources: irq:46 memory:fe5f0000-fe5fffff

sudo rfkill list all
0: dell-wifi: Wireless LAN
Soft blocked: no
Hard blocked: no

madvinegar

Mon Sep 08, 2014 7:52:23 am

Lets try to fix the wireless first so that you can download the ethernet firmware afterwards.

From another computer with internet, download this compressed file: https://www.dropbox.com/s/n2tjz9jnj9xw5 ... ar.gz?dl=0
A file called b43.tar.gz will be dowloaded.
Now use a USB stick and transfer this file to the zorin computer. Copy paste it inside your Downloads folder.
As soon as you paste it, right-click it and select "extract here". The file will be extracted so you will now have a folder named b43 inside your Downloads folder.

Now open terminal (ctrl+alt+T) and run the following 4 commands, the one after the other, pressing <enter> after each one.

Code:
sudo mkdir /lib/firmware/b43
sudo cp /home/$USER/Downloads/b43/* /lib/firmware/b43
sudo modprobe -r b43
sudo modprobe b43


After the last command, wait 5-6 seconds and hopefully your wireless will start working. Check for available wireless netoworks in network manager.

bd6417

Mon Sep 08, 2014 11:09:57 pm

Yup, that worked, WIFI is alive and kicking. Genius. THANK YOU, THANK YOU, THANK YOU!!!!!

madvinegar

Tue Sep 09, 2014 5:51:25 am

:)
Glad I helped my friend.

Have you checked if your ethernet is also working? Both cards are Broadcom so maybe they use the same drivers.
Even if from the results you gave in your first post I see that your ethernet is perfectly normal. Check if the ethernet cable you use is damaged.

Swarfendor437

Tue Sep 09, 2014 11:31:42 am

120 blue ones for madvinegar! :D