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"No IRQ handler for vector" after installingupdates

Den Hook

Sat Feb 07, 2015 1:14:45 pm

Message "No IRQ handler for vector" after installing regular updates

It's a very good thing, that you get Updates regularly and that you get a message of an update by "Update control".
These updates install very easily and most time, you can go on with you're work :D :D

But in my case, after an update and reboot, my PC doesn't start up as normal. I often get the next message rolling over the black screen ending in other messages. I sometimes think, that at another update, my system wil never boot again, so I hope someone can resolve this problem.

The message is: "do_IRQ: 0148 No IRQ handler for vector [irq -1]"

I found out that sometimes
1. a hard reset helps
2. i disconnect my USB-stick
3. i connect a keyboard with a PS-2 connector to my PC and disconnect my USB-keyboard and then i can startup

Can anyone explain this message and maybe give a solution to possible problems after installing an update of Zorin OS.

Info: Zorin OS 9 light on a Pentium IV system

Wolfman

Sat Feb 07, 2015 2:38:08 pm

Hi,

run "DPKG" per this guide (network cable required):

viewtopic.php?f=6&t=2247

Restart your PC and see if it fixes the problem!.

You can also try running the terminal commands (Ctrl + Alt + t):

Code:
sudo dpkg --configure -a


then:

Code:
sudo apt-get install -f


then (may not be necessary):

Code:
sudo apt-get update && sudo apt-get dist-upgrade -f


Let us know if it helps!. :D

Den Hook

Sat Feb 07, 2015 3:38:08 pm

I've tried the option with de terminal commands. So I entered the two commands (sudo dpkg - -configure -a) and (sudo apt-get install -f).

The results (translated in English) were these, so I presume my software is up to date with no errors:
In english/my translation: 0 packages updated, 0 packages new installed, 0 removed and 0 not updated.
The real message in dutch: "0 pakketten opgewaardeerd, 0 pakketten nieuw geïnstalleerd, 0 te verwijderen en 0 niet opgewaardeerd."

Wolfman

Sat Feb 07, 2015 4:20:01 pm

Hi Den,

did you run "DPKG" per my first suggestion?. :D

Den Hook

Sat Feb 07, 2015 5:13:32 pm

I've just tried that, but i cannot find the "recovery mode". When I boot I get a few options, but not an option that looks as a 'recovery mode " ...
Maybe Zorin gets to this mode at another procedure than regular Ubuntu ??

I rebooted and get the error message again :-(

Wolfman

Sat Feb 07, 2015 5:38:47 pm

Hi Den,

if you read the guide; it states "Select the 2nd option "Advanced options for Ubuntu" then select the 2nd option again!. :D

grub.png
grub.png (37.18 KiB)


It is the 2nd option in your Zorin menu!. I think it says "Advanced options for Zorin" or something like that. :D

Den Hook

Sat Feb 07, 2015 6:53:49 pm

Sorry, I don't have GRUB installed ! I'll try again and see if an option like "advanced" is given.

Be right back

Wolfman

Sat Feb 07, 2015 7:03:41 pm

2nd option in your menu!:

zorin-grub boot screenshot.jpg

Den Hook

Sat Feb 07, 2015 7:04:35 pm

YES... I found the "Zorin Advanced Options"-menu. After that you can choose different versions of Zorin OS, one with and one without (recovery-mode).

I started network connection and then DPKG. At the end, the same result as i got when i entered the commands in the terminalsession (see above), so 0 updated etc.. Sorry no luck so far !

Wolfman

Sat Feb 07, 2015 7:22:46 pm

Hi Den,

did you follow this advice when you created your copy of Zorin OS?:

viewtopic.php?f=5&t=4771

Den Hook

Sat Feb 07, 2015 7:41:07 pm

Thanx Wolfman,

Yes i did burn the ISO file on DVD at 2x speed and i also did the checksum to be certain of a right ISO-image.

In my (honest) opinion, i think it has something to do with the hardware and especially the Keyboard. Maybe the initial boot-process AFTER an update, doesn't recognise a USB-keyboard (only a PS/w keyboard). The second reason that i think so, is that as far as I know, an IRQ code has often to do with hardware.

See this link: https://access.redhat.com/documentation ... u-irq.html

Maybe this, triggers someone ;-)

Wolfman

Sat Feb 07, 2015 7:53:30 pm

Alrighty then,

open Synaptic > Settings > Repositories > Updates and make sure you have all 4 boxes ticked per the pic!:

Software & Updates_010.jpg


Then click on "Reload" > "Mark All Upgrades" > "Apply" and let it update, it should update the kernel (assuming you didn't have "pre-released updates" ticked) and then restart!.

Den Hook

Sat Feb 07, 2015 8:09:46 pm

Hello Wolfman

I did burn the ISO file at 2x (speed) and I also did the checksum of the ISO-file after downloading. So that shouldn't be the problem.

My personal opinion (my honost opinion) . I think that after an update, the system boots but at that point doesn't recognize a USB-keyboard (only a PS/2 keyboard). The IRQ-message points to hardware (i think). Maybe someone can check this link out.

https://access.redhat.com/documentation ... u-irq.html

http://en.wikipedia.org/wiki/Interrupt_ ... chitecture)#Overview

I hope that someone can go deep into Linux (Ubuntu or Zorin OS).

Den Hook

Sat Feb 07, 2015 8:10:59 pm

@Wolfman: try that tomorrow

Wolfman

Sun Feb 08, 2015 8:12:16 am

Hi Den,

is it a wireless keyboard?. Linux doesn't play nice with some of them!.

Check your model against the list:

http://www.ubuntu.com/certification/cat ... /KEYBOARD/

http://www.ubuntu.com/certification/cat ... ory/MOUSE/

I hope it helps. :D

Swarfendor437

Sun Feb 08, 2015 11:45:25 am

Also, in the past I had issues with a wireless keyboard during install but got round the problem by installing the distro with a wired keyboard then adding the wireless keyboard after - NO GUARANTEES THIS WOULD WORK WITH Zorin! :D

Den Hook

Sun Feb 08, 2015 5:43:03 pm

Hello Wolfman and Swarfendor437,

It isn't a wireless keyboard, it's a USB keyboard whicht i connect at the front of the system.

@Wolfman: I've found the screen Synoptics-Update but I've got a few problems. First of all, I cannot click all of the options. The "V"-mark vanishes and leaves a light-bleu square. When I click the next, the light blue of the other square vanishes also.

The other problem is that i don't see the button "Reload" (in Dutch Terugdraaien meaning "Reverse") and at you're screenshot it says "Revert" (maybe that is what you mean).

Wolfman

Sun Feb 08, 2015 7:01:53 pm

Hi Den,

firstly, switch off your PC and move the USB keyboard plug to a different USB socket at the back of the PC.

Secondly, see the update guide for details about using Synaptic and updating in general:

viewtopic.php?f=5&t=2247

Synaptic guides: https://help.ubuntu.com/community/SynapticHowto

http://www.debianadmin.com/simple-packa ... buntu.html

Let us know if this helps. :D

Den Hook

Mon Feb 16, 2015 10:56:20 am

I've connected the keyboard in another USB-connector at the back of the PC. Since then I didn't had the error message again.

I hope that this resolves the problem, but we'll never be sure. If the error pops up again, I'll edit this Forum-entry again.

Thanx all, for sofar ! :D

Swarfendor437

Mon Feb 16, 2015 11:12:00 am

Thanks for keeping us posted! :D Have had to amend your original subject header to fit [SOLVED] in! You can do this yourself if ever you post again by going to your OP and clicking on edit - then just add [SOLVED] before the subject title! ;)

Den Hook

Tue Feb 17, 2015 1:11:02 pm

Sorry for not adding [Solved] i didn't know that BUT.... today the problem was there again (so i've removed [solved] :roll: )

TRIGGER
I saw that there was an update-message (update-control) and i looked at it. The update also contained Zorin OS.
The installation run normal and after the installation, I was recommended to reboot, so i did, ready to check if my suggestion of a bad USB-port was the problem and there shouldn't be a problem anymore.

NOT SOLVED
But the error was there and I've made a screenshot (with my i-phone). And this is what i see (see screenshot):

The error-message do_IRQ scrolls over the screen with a time-stamp in front of it. At a moment you get the other messages and then it all starts again with the do_IRQ message.

Work-around until now
I've reconnected my old Keyboard (with PS/2 connector) and hard reset several times. And then Zorin comes up, I can give the enter to boot Zorin OS. Sometimes it stops at the light-blue screen with the Zorin logo flashing and at a certain point I can enter my password and everything works normally :)

Screenshot booting after update with the "No IRQ...."- error message

Den Hook

Tue Feb 17, 2015 1:14:07 pm

Removed

Den Hook

Tue Feb 17, 2015 1:15:53 pm

UPRIGHT !! :D :lol:

Wolfman

Tue Feb 17, 2015 2:21:55 pm

Hi Den,

I would try resetting your BIOS!:

http://www.wikihow.com/Reset-Your-BIOS

Den Hook

Tue Feb 17, 2015 7:47:22 pm

Googling to this problem gave several (Linux-support) answers point at this piece of a setting that could solve the problem:

GRUB_CMDLINE_LINUX="pci=nomsi,noaer"

I've found also this post (look at #6) http://ubuntuforums.org/showthread.php?t=1234983

and also on this post (look at #2) https://forum.ovh.us/showthread.php/162 ... for-vector

The procedure should be: add a Kernel-Bootoption to your Grub-Bootloader. for Grub2 follow these steps:

1. sudo gedit /etc/default/grub
2. change GRUB_CMDLINE_LINUX_DEFAULT="quiet splash pci=nomsi,noaer"
3. sudo update-grub

Now are my questions: Does Zorin also works with Grub (better Grub2) ?
And Can i try this out with no risks ?


Another one: http://forums.debian.net/viewtopic.php?f=30&t=105847

Wolfman

Tue Feb 17, 2015 8:26:43 pm

Hi Den,

there is always a chance that you don't do the edit correctly and this would screw up Grub!. (Zorin OS uses Grub2 like all current versions of Ubuntu!)

Try "Boot Repair" if things go wrong, you will need a blank disk to create a bootable; boot rescue CD!!:

https://help.ubuntu.com/community/Boot-Repair

http://sourceforge.net/p/boot-repair/home/Home/

Did you try resetting BIOS?. :D

Wolfman

Wed Feb 18, 2015 6:26:15 am

See also:

https://help.ubuntu.com/community/BootOptions

You can add a kernel option such as "acpi=off" too; using Boot Repair without messing around with the Grub file!.

Den Hook

Sun Feb 22, 2015 10:04:15 am

I looked a little further at the last post and found on this page https://help.ubuntu.com/community/BootOptions
at the bottom line at nr 8. Kernel Parameters - An exhaustive list of kernel boot parameters from kernel.org

this link :

https://www.kernel.org/doc/Documentation/kernel-parameters.txt

I searched (Ctrl-F) for nomsi and noaer and both parameters were found, here a piece of the explanation of the setting PCI and the two parameters which could solve my problem:

pci=option[,option...] [PCI] various PCI subsystem options:

noaer [PCIE] If the PCIEAER kernel config parameter is
enabled, this kernel boot option can be used to
disable the use of PCIE advanced error reporting.
nomsi [MSI] If the PCI_MSI kernel config parameter is
enabled, this kernel boot option can be used to
disable the use of MSI interrupts system-wide.

I think that NOMSI suggests that i should have an MSI motherboard, but i don't know how to check that with a terminal command. Used to know command "lscfg" from AIX but that command is unknown in Ubuntu / Zorin.

After having my BOOT-REPAIR-CD to recover GRUB, I will give it a try.

PS. Didn't go back to default factory-settings yet