[SOLVED] Wireless does not work in Zorin 12.4 Core

[SOLVED] Wireless does not work in Zorin 12.4 Core

Postby Mina » Thu Oct 11, 2018 7:55 pm

Hey,

I'm new to Zorin and can't get the Wireless working after Installation. I tried a couple of things I found online but weren't able to resolve the problem.
Would be great if someone here could give me some advise on how to get it working!

I installed Zorin 12.4 OS Core on a new Laptop (HP 14-ck0103ng) on a second partition parallel to Windows 10 home (preinstalled).
sudo parted --list

Nummer Anfang Ende Größe Dateisystem Name Flags
1 1049kB 274MB 273MB fat32 EFI system partition boot, esp
2 274MB 290MB 16,8MB Microsoft reserved partition msftres
3 290MB 100GB 100GB ntfs Basic data partition msftdata
6 100GB 237GB 137GB ext4
7 237GB 238GB 1024MB linux-swap(v1)
4 238GB 239GB 1028MB ntfs Basic data partition versteckt, diag
5 239GB 256GB 17,2GB ntfs Basic data partition versteckt, msftdata

(Why are there so many partitions listet? :? )

sudo lsusb; sudo lspci

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0bda:b009 Realtek Semiconductor Corp.
Bus 001 Device 002: ID 0408:5321 Quanta Computer, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
00:00.0 Host bridge: Intel Corporation Device 5914 (rev 08)
00:02.0 VGA compatible controller: Intel Corporation Device 5917 (rev 07)
00:04.0 Signal processing controller: Intel Corporation Skylake Processor Thermal Subsystem (rev 08)
00:08.0 System peripheral: Intel Corporation Sky Lake Gaussian Mixture Model
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI (rev 21)
00:17.0 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller [RAID mode] (rev 21)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port (rev f1)
00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port (rev f1)
00:1d.0 PCI bridge: Intel Corporation Device 9d18 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Device 9d4e (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Device 9d71 (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
02:00.0 Network controller: Realtek Semiconductor Co., Ltd. Device d723
03:00.0 Non-Volatile memory controller: Toshiba America Info Systems Device 0113 (rev 01)

I downloaded the windows-driver for the wireless device and tried to install it via the wifi driver symbol in Zorin. When I open and install the inf-File, I get the following error: modprobe: ERROR: could not insert 'ndiswrapper': Required key not available
I have many inf-Files to choose from but all give the same error message.

In windows, wifi connection works fine. Also LAN is no problem in Zorin.

Would be thankful for some advice and instructions!

Regards,
Mina
User avatar
Mina
 
Posts: 17
Joined: Thu Oct 11, 2018 7:02 pm

Re: Wireless does not work in Zorin 12.4 Core

Postby Swarfendor437 » Fri Oct 12, 2018 6:49 pm

Hi, See if the solution proferred with 44 and a green tick beneath solves the issue:

https://askubuntu.com/questions/762198/ ... ek-adapter
https://vimeo.com/user15592214
https://trisquel.info/
https://www.opendesktop.org/member/257685/

Machine: ASUS X470-PRO, AMD Ryzen 7 X1700 8 Core, 16 Gb RAM, nVidia Graphics GT620 (2 Gb)
User avatar
Swarfendor437
 
Posts: 9099
Joined: Wed Sep 18, 2013 5:51 pm

Re: Wireless does not work in Zorin 12.4 Core

Postby Mina » Fri Oct 12, 2018 8:44 pm

Hi, thank you for your answer!

I get the details of my wireless but when I run permission command in step 3 [sudo chmod 755 /etc/pm/config.d/] i have the following:

chmod: Zugriff auf '/etc/pm/config.d/' nicht möglich: Datei oder Verzeichnis nicht gefunden

which roughly translate into: chmod: access on '/etc/pm/config.d/' not possible: File or directory not found
User avatar
Mina
 
Posts: 17
Joined: Thu Oct 11, 2018 7:02 pm

Re: Wireless does not work in Zorin 12.4 Core

Postby zorinantwerp » Fri Oct 12, 2018 9:49 pm

Hi

under Zorin OS can you access the internet using an ethernet cable?

+++
We have a be nice policy.
Please be positive and constructive.
I am a volunteer and I do not work for, nor do I represent, Zorin Group.
User avatar
zorinantwerp
 
Posts: 370
Joined: Sun Oct 22, 2017 3:52 pm

Re: Wireless does not work in Zorin 12.4 Core

Postby Swarfendor437 » Fri Oct 12, 2018 10:29 pm

Hi, for simplicity, please post back the results of:

Code: Select all
sudo lshw -C network


Thanks.
https://vimeo.com/user15592214
https://trisquel.info/
https://www.opendesktop.org/member/257685/

Machine: ASUS X470-PRO, AMD Ryzen 7 X1700 8 Core, 16 Gb RAM, nVidia Graphics GT620 (2 Gb)
User avatar
Swarfendor437
 
Posts: 9099
Joined: Wed Sep 18, 2013 5:51 pm

Re: Wireless does not work in Zorin 12.4 Core

Postby Mina » Fri Oct 12, 2018 10:38 pm

zorinantwerp wrote:Hi

under Zorin OS can you access the internet using an ethernet cable?

+++


Yes!
User avatar
Mina
 
Posts: 17
Joined: Thu Oct 11, 2018 7:02 pm

Re: Wireless does not work in Zorin 12.4 Core

Postby Mina » Fri Oct 12, 2018 10:40 pm

Swarfendor437 wrote:Hi, for simplicity, please post back the results of:

Code: Select all
sudo lshw -C network


Thanks.


sudo lshw -C network

*-network
Beschreibung: Ethernet interface
Produkt: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
Hersteller: Realtek Semiconductor Co., Ltd.
Physische ID: 0
Bus-Informationen: pci@0000:01:00.0
Logischer Name: enp1s0
Version: 15
Seriennummer: f4:39:09:7d:a6:43
Größe: 1Gbit/s
Kapazität: 1Gbit/s
Breite: 64 bits
Takt: 33MHz
Fähigkeiten: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
Konfiguration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=rtl8168h-2_0.0.2 02/26/15 ip=192.168.0.7 latency=0 link=yes multicast=yes port=MII speed=1Gbit/s
Ressourcen: irq:19 ioport:4000(Größe=256) memory:b1204000-b1204fff memory:b1200000-b1203fff
*-network UNGEFORDERT
Beschreibung: Network controller
Produkt: Realtek Semiconductor Co., Ltd.
Hersteller: Realtek Semiconductor Co., Ltd.
Physische ID: 0
Bus-Informationen: pci@0000:02:00.0
Version: 00
Breite: 64 bits
Takt: 33MHz
Fähigkeiten: pm msi pciexpress cap_list
Konfiguration: latency=0
Ressourcen: ioport:3000(Größe=256) memory:b1100000-b110ffff
User avatar
Mina
 
Posts: 17
Joined: Thu Oct 11, 2018 7:02 pm

Re: Wireless does not work in Zorin 12.4 Core

Postby Swarfendor437 » Fri Oct 12, 2018 11:49 pm

OK, what is interesting is that is only showing the ethernet device and not the wireless device as expected.

Please post back the results of:

Code: Select all
lspci -nnk | grep -iA2 net
https://vimeo.com/user15592214
https://trisquel.info/
https://www.opendesktop.org/member/257685/

Machine: ASUS X470-PRO, AMD Ryzen 7 X1700 8 Core, 16 Gb RAM, nVidia Graphics GT620 (2 Gb)
User avatar
Swarfendor437
 
Posts: 9099
Joined: Wed Sep 18, 2013 5:51 pm

Re: Wireless does not work in Zorin 12.4 Core

Postby Mina » Fri Oct 12, 2018 11:56 pm

Swarfendor437 wrote:OK, what is interesting is that is only showing the ethernet device and not the wireless device as expected.

Please post back the results of:

Code: Select all
lspci -nnk | grep -iA2 net


lspci -nnk | grep -iA2 net

01:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
Subsystem: Hewlett-Packard Company RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [103c:849a]
Kernel driver in use: r8169
Kernel modules: r8169
02:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. Device [10ec:d723]
Subsystem: Hewlett-Packard Company Device [103c:8319]
Kernel modules: ndiswrapper
User avatar
Mina
 
Posts: 17
Joined: Thu Oct 11, 2018 7:02 pm

Re: Wireless does not work in Zorin 12.4 Core

Postby Swarfendor437 » Sat Oct 13, 2018 12:05 am

OK, follow this guide and keep us posted:

http://ubuntuhandbook.org/index.php/201 ... ntu-18-04/
https://vimeo.com/user15592214
https://trisquel.info/
https://www.opendesktop.org/member/257685/

Machine: ASUS X470-PRO, AMD Ryzen 7 X1700 8 Core, 16 Gb RAM, nVidia Graphics GT620 (2 Gb)
User avatar
Swarfendor437
 
Posts: 9099
Joined: Wed Sep 18, 2013 5:51 pm
Next

Return to Installation

Who is online

Users browsing this forum: zorinantwerp and 8 guests