Wi-Fi randomly disconnecting and reconnecting

Wi-Fi randomly disconnecting and reconnecting

Postby xxtreeblazerxx » Sat Aug 17, 2019 1:42 am

I am new to Zorin, I am using a brostrend usb wifi device to connect to my network, Recently the connection has been randomly losing connection, and after about 30 seconds reconnects. I don't know why, I have tried "sudo apt-get update" but that doesn't solve my problem, any help would be greatly appreciated.
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Re: Wi-Fi randomly disconnecting and reconnecting

Postby Aravisian » Sat Aug 17, 2019 12:29 pm

I would inspect your local connection, first.
Try running Traceroute and see if you see packet loss and also narrow down where the loss is occurring. If you see no packet loss past your computer or router, then you can look at your computer for the cause.

I could be wrong... just in my own experience, whenever I experienced poor connection or connection loss- the cause was always outside of my machine.
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Re: Wi-Fi randomly disconnecting and reconnecting

Postby xxtreeblazerxx » Sat Aug 17, 2019 1:58 pm

Aravisian wrote:I would inspect your local connection, first.
Try running Traceroute and see if you see packet loss and also narrow down where the loss is occurring. If you see no packet loss past your computer or router, then you can look at your computer for the cause.

I could be wrong... just in my own experience, whenever I experienced poor connection or connection loss- the cause was always outside of my machine.



here is the traceroute:

cory@Home:~$ traceroute google.com
traceroute to google.com (172.217.14.206), 30 hops max, 60 byte packets
1 Linksys06873 (192.168.1.1) 37.057 ms 37.038 ms 37.011 ms
2 * * *
3 96-34-107-116.static.unas.or.charter.com (96.34.107.116) 47.328 ms 47.333 ms 47.309 ms
4 96-34-108-170.static.unas.or.charter.com (96.34.108.170) 50.400 ms 50.405 ms 50.390 ms
5 cts02elbgwa-tge-1-0-0.elbg.wa.charter.com (96.34.106.253) 48.618 ms 48.575 ms 48.585 ms
6 96-34-107-212.static.unas.or.charter.com (96.34.107.212) 51.241 ms 47.212 ms 47.092 ms
7 96-34-111-220.static.unas.or.charter.com (96.34.111.220) 47.111 ms 47.023 ms 48.333 ms
8 96-34-108-175.static.unas.or.charter.com (96.34.108.175) 48.358 ms 48.333 ms 48.317 ms
9 96-34-108-160.static.unas.or.charter.com (96.34.108.160) 48.306 ms 48.291 ms 48.263 ms
10 bbr02sttlwa-bue-4.sttl.wa.charter.com (96.34.0.56) 49.847 ms 49.786 ms 103.598 ms
11 prr01sttlwa-bue-2.sttl.wa.charter.com (96.34.3.39) 102.178 ms 103.442 ms 102.094 ms
12 72.14.194.48 (72.14.194.48) 102.189 ms 102.132 ms 102.113 ms
13 74.125.243.177 (74.125.243.177) 102.083 ms * *
14 209.85.254.246 (209.85.254.246) 102.039 ms 108.170.233.154 (108.170.233.154) 100.593 ms 108.170.233.158 (108.170.233.158) 100.548 ms
15 108.170.245.108 (108.170.245.108) 41.945 ms sea30s01-in-f14.1e100.net (172.217.14.206) 38.950 ms 108.170.245.107 (108.170.245.107) 37.694 ms
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Re: Wi-Fi randomly disconnecting and reconnecting

Postby Aravisian » Sat Aug 17, 2019 5:51 pm

I don't see anything major there on ping. Have you called your ISP to have them examine your router?

If those fail, you may try looking at your system:
https://help.ubuntu.com/stable/ubuntu-h ... ng.html.en
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Re: Wi-Fi randomly disconnecting and reconnecting

Postby Swarfendor437 » Sat Aug 17, 2019 6:04 pm

Check your power settings:

PowerSettings.jpg
https://vimeo.com/user15592214
https://www.deviantart.com/swarfendor437
https://trisquel.info/

Machine: ASUS X470-PRO, AMD Ryzen 7 1700X 8 Core, 16 Gb RAM, ZOTAC Geforce GT1030 (2 Gb)
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Re: Wi-Fi randomly disconnecting and reconnecting

Postby xxtreeblazerxx » Sun Aug 18, 2019 12:12 am

Nope, Power settings are not interfering, and there are multiple devices connected to Wifi i.e. 2 Xbox's 3 Mobile phones and a few Alexa's, and this is the only one that disconnects and reconnects. I am thinking it may have something to do with the bros trend wifi driver, perhaps it needs to be updated? but I'm not sure how to tackle that. here's the info:

driver rtl8812au
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Re: Wi-Fi randomly disconnecting and reconnecting

Postby Swarfendor437 » Mon Aug 19, 2019 6:03 pm

That's more like it - appears to be a kernel issue:

https://github.com/nilportugues/rtl8812 ... buntu18.04

I only suggested the power option as it is sometimes overlooked by Technicians where I work when I have to remind them that after a fresh Winblows install the adapter is set to turn power off to save battery (Notebook) - but even ethernet has this setting too (on both Notebook and Desktops!)
https://vimeo.com/user15592214
https://www.deviantart.com/swarfendor437
https://trisquel.info/

Machine: ASUS X470-PRO, AMD Ryzen 7 1700X 8 Core, 16 Gb RAM, ZOTAC Geforce GT1030 (2 Gb)
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