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Broke my computer [Solved]

PostPosted: Thu Feb 06, 2020 7:21 pm
by kay-dee
A couple of days ago I opened an email account with Yandex and sent several test emails. When I checked yesterday, they told me my account had been suspended because I had been hacked or had a virus. They wanted my phone number to reactivate the account; personal information I wasn't prepared to give. I have the firewall configured.
I closed out and went on with a couple of hours of routine computer use: wrote an email, checked the forum, downloaded a couple of "Switched to Linux" videos from You Tube, did some writing. The computer acted normally.
Last evening, the computer wouldn't boot up. I get the splash screen then "Emergency Mode" (like Windows Safe Mode?). After logging in "journalctl -xb" brings up the journal. Flagged in red: "fsck failed with exit status 4" and "Failed to start file system check" In grub I ran recoverys for "5.3.0-26-generic" and "5.0.0-37-generic." I got "Loading initial ramdisk..." but nothing seemed to be loading and I let each run for 30-minutes. Under System Setup I get Main Advanced, Security, Boot, Exit. Those all have sub categories. Not sure what to do with those.
God, I feel like such a problem child.
Thank you for suggestions,
Katie
My system: Clevo, 250Gb SSD for Zorin 15.1, 1Tb HDD for storage, Zorin's Gnome DE.

Re: Broke my computer

PostPosted: Thu Feb 06, 2020 9:31 pm
by Aravisian
What happens if you insert your Installation Media, boot into that, then run
Code: Select all
fsck -v

on your installed version of Zorin?

Re: Broke my computer

PostPosted: Fri Feb 07, 2020 12:58 am
by Swarfendor437
Checkout the solution I updated on the login loop how to here regardng fsck:

viewtopic.php?f=6&t=15297&hilit=+fsck#p68833

After you are back up and running, would be a good idea to install Timeshift:

https://itsfoss.com/backup-restore-linux-timeshift/

Re: Broke my computer

PostPosted: Fri Feb 07, 2020 8:13 pm
by kay-dee
Thanks guys, for all this. Let me look through everything and try. And yes, Swarf, I have Timeshift but not sure how to access it from the Emergency Mode.
Katie

Re: Broke my computer

PostPosted: Sat Feb 08, 2020 1:00 am
by Swarfendor437
Once you are in root terminal in advanced mode try:

Code: Select all
sudo timeshift --restore


You then should be prompted source of restore etc.

:) :D

Re: Broke my computer

PostPosted: Sun Feb 09, 2020 7:10 pm
by kay-dee
Back up and running. Thanks guys.
Automatic Fsck wouldn't work so did it manually. Didn't work on the SSD where Zorin OS is installed. Something I don't know about, I guess. But it ran on the 1Tb HDD and uncovered a bunch of errors. Everything corrected and the computer booted up. Just wondering now about any further maintenance that should be required.
Good to be back home...
Katie

Re: Broke my computer

PostPosted: Sun Feb 09, 2020 7:17 pm
by Aravisian
Easiest help thread ever.
You did all the work.

Re: Broke my computer

PostPosted: Mon Feb 10, 2020 8:00 pm
by kay-dee
Yeah... you guys are so lucky.
:-) Katie

Re: Broke my computer [Solved]

PostPosted: Mon Feb 10, 2020 10:07 pm
by star treker
Katie, your self help skills are beyond sufficient. I think you should think about working for a company in the IT department. I'm sure you'd make some of them look bad in their own department. Then next time somebody calls down to ask for help, you will actually have something useful to say, other then, "have you tried turning it off and on again? If you want to watch a funny rendition on an IT department at work, I suggest you watch IT Crow :D d, its fully of laughs.

Good job on fixing your computer, I am happy for you. Now its time for me to take a few sips of coffee and rethink my life. I haven't quite figured it out yet, but I am pretty sure I just need to dip into my pile of broken dreams. Pulls out a screwdriver, hey that don't belong there, I was wondering where that went, now I can fix my broken furnace, as well as tighten my own screws, thats of course if I have any left.

Re: Broke my computer [Solved]

PostPosted: Tue Feb 11, 2020 12:22 am
by Aravisian
Hmmm...
Yandex...
That is Russian Google. Now,debates about the Current US political climate aside, we DO KNOW that Russia has an active interest in disruption of US services.
viewtopic.php?f=14&p=69521#p69521
I am not waxing conspiracy, however, caution may be advised.