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Zorin OS not shutting down on Matebook D 14"

ilovelinux

Tue May 26, 2020 8:11:38 pm

Hi everyone, I installed Zorin OS Core 15.2 on my Huawei Matebook D 14" (Ryzen 5 2500U CPU), it has always worked well.
But with the latest updates, my PC no longer turns off.
When i click "shutdown", the screen goes black, the PC seems to be off, but it is not, in fact I found the battery completely discharged after a few hours.
Also, the PC was very hot because I had inserted it in its sleeve thinking it was off ...
I tried adding
Code:
acpi=force
in /etc/default/grub file (with sudo update-grub), but I haven't solved the problem ...
How can I fix this problem?
Thanks.

Swarfendor437

Tue May 26, 2020 9:17:53 pm

Hi, if you have installed and updated you may need to go back to Kernel 4.15, the stock kernel. I will try and find link on forum about this. ;) :D

Follow the instructions here to see if it helps please and report back:

viewtopic.php?f=5&t=15700&p=71685#p71685

ilovelinux

Wed May 27, 2020 5:35:52 pm

Hi, I tried booting with kernel 4.15 and the PC shuts down properly.

ilovelinux

Fri Jul 03, 2020 4:03:25 pm

Hi everyone, now the problem is fixed in the Kernel 5.3.0-59, how can I install it?

Swarfendor437

Fri Jul 03, 2020 7:01:26 pm

You'll need to look at Option C on this page:

https://phoenixnap.com/kb/how-to-update-kernel-ubuntu