[STICKY] The info we need to help YOU!

[STICKY] The info we need to help YOU!

Postby Swarfendor437 » Sat Sep 21, 2013 8:17 pm

Dear Zorin forumer, In order to give as speedy and accurate help as possible, when you post can YOU provide us with:

1. Name (Brand) of Computer Tower/System, Notebook Brand and model [Notebook = misnomer of 'Laptop' ;) ]

2. Amount of available Memory (RAM)

3. Whether Zorin is the only OS on the computer or dual-boot (e.g. Windows [and which version of Windows!] and Zorin).

4. Hard Drive partitioning.

5. Graphics card make and model, or Graphics chipset in respect of Notebooks.

6. Audio chips/Soundcard

7. Wireless Dongle or PCI Card, or Wireless chipset.

8. Whether you ran Zorin Live first to check it worked before installing.

9. Which version of Zorin you have installed/have in mind to install.
https://vimeo.com/user15592214
https://trisquel.info/
https://www.opendesktop.org/member/257685/

Machine: ASUS X470-PRO, AMD Ryzen 7 1700X 8 Core, 16 Gb RAM, ZOTAC Geforce GT1030 (2 Gb)
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Re: [STICKY] The info we need to help YOU!

Postby Swarfendor437 » Thu Oct 29, 2015 12:46 pm

[UPDATED: 29.10.2015]
https://vimeo.com/user15592214
https://trisquel.info/
https://www.opendesktop.org/member/257685/

Machine: ASUS X470-PRO, AMD Ryzen 7 1700X 8 Core, 16 Gb RAM, ZOTAC Geforce GT1030 (2 Gb)
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Re: [STICKY] The info we need to help YOU!

Postby Linx » Sun Oct 23, 2016 3:45 pm

If you don't know, sometimes we can get the information we need via the following commands when ran in terminal.
To access terminal press "ctrl + alt + T" a terminal should open up on your screen.

Swarfendor437 wrote: 1. Name (Brand) of Computer Tower/System, Notebook Brand and model [Notebook = misnomer of 'Laptop' ;) ]

Code: Select all
sudo dmidecode


Swarfendor437 wrote:2. Amount of available Memory (RAM)

Code: Select all
free -m


Swarfendor437 wrote:3. Whether Zorin is the only OS on the computer or dual-boot (e.g. Windows [and which version of Windows!] and Zorin).

I'll have to find a better way to do this, but it works!
Code: Select all
sudo parted --list


Swarfendor437 wrote:4. Hard Drive partitioning.

Code: Select all
sudo parted --list


Swarfendor437 wrote:5. Graphics card make and model, or Graphics chipset in respect of Notebooks.

Code: Select all
sudo lshw -c display


Swarfendor437 wrote:6. Audio chips/Soundcard

Code: Select all
lshw -c multimedia


Swarfendor437 wrote:7. Wireless Dongle or PCI Card, or Wireless chipset.

Code: Select all
sudo lsusb; sudo lspci


Swarfendor437 wrote:8. Whether you ran Zorin Live first to check it worked before installing.

It is always recommended to try a live USB if you can.

Swarfendor437 wrote:9. Which version of Zorin you have installed/have in mind to install.

Code: Select all
cat /etc/*release



If you like to just copy and paste here you go! First you will need to become root
Code: Select all
sudo su

Code: Select all
echo "Release Information:";
cat /etc/*release;
echo -e "\nDMI Decode\n";
dmidecode;
echo -e "\nList Hardware\n";
lshw -sanitize;
echo -e "\nList PCI\n";
lspci;
echo -e "\nList USB\n";
lsusb;
echo -e "\nDrive Partitioning\n";
parted --list
echo -e "\nCPU Info\n";
cat /proc/cpuinfo;
echo -e "\nRAM Info\n";
cat /proc/meminfo;

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Re: [STICKY] The info we need to help YOU!

Postby Swarfendor437 » Sun Oct 23, 2016 5:59 pm

For those who prefer the Graphical interface to the command line:

Menu | System Tools | System Settings | Details:

Details2.jpg


and for Partitions:

Menu | Accessories | Disks:

Disks.jpg
https://vimeo.com/user15592214
https://trisquel.info/
https://www.opendesktop.org/member/257685/

Machine: ASUS X470-PRO, AMD Ryzen 7 1700X 8 Core, 16 Gb RAM, ZOTAC Geforce GT1030 (2 Gb)
User avatar
Swarfendor437
 
Posts: 9824
Joined: Wed Sep 18, 2013 5:51 pm

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